Field Service Expert, TCS

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Paper is hiring for:

Field Service Expert, TCS 
Springfield, OR
 

 

Interested to learn about Voith? Check out our video "Voith careers" on YouTube.

 

Reasons you’ll love working here: 

• Flexibility with Work/Life Balance 
• Competitive Compensation and Benefits Package 
• 401K with generous company match 
• Climate-Neutral Footprint Worldwide 
• Tuition reimbursement 
•  

Responsibilities:

• Travel to customer sites to complete required scope of work.
• Demonstrate adherence to all Voith policies including but not limited to Voith Code of Conduct, Health Safety and Environmental, Corporate travel policy etc.
• Demonstrate professionalism in all interactions with the team and customer.
• Monitors and records target achievement regarding quality, schedule, costs and supports corrective actions.
• Must have willingness to learn and be team oriented in field service practices and procedures.
• Take responsibility for documentation of all appropriate communication, customer interaction and correspondence.
• Completes timely and accurate project reports, time records, expense forms and materials consumable reports.
• Other duties as assigned.

 

Requirements:

• Proficient with Microsoft Office Suite such as Word, Excel, and Outlook.

• Strong mechanical aptitude and problem-solving skills.
• Proficiency in the use of industrial hand and power tools
• Ability to read and interpret general mechanical and structural diagrams.
• Ability to use high precision measuring tools such as dial indicators, micrometers, and pi tapes.
• Industrial maintenance, machinist or similar experience
• Experience operating and maintaining a grinding machine preferred.
• General knowledge of mechanical, pneumatic, hydraulic, and electrical components
• Experience leading high value jobs preferred

 

Physical Demands:

• Requires extensive travel, occasionally on short notice, often on weekends and holidays. National and International travel required. Must maintain a valid passport. Primary travel would include USA, Canada, and Mexico.
• Travel by air and ground transport.
• Travel requires insurability, driver’s license and valid Passport.
• On-site work requires exposure to potentially hazardous chemical and mechanical conditions for extended periods of time.
• Occasionally requires long hours in hot, noisy and dusty environments.
• Occasional crouching, kneeling, stooping, twisting, reaching, climbing and balancing.
• Frequent standing, walking, sitting, grasping, feeling, pushing/pulling and lifting/carrying required.