Sr. Presale Systems Engineer

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

At Motorola Solutions, we help people be their best in the moments that matter. We provide the situational awareness first responders need when a moment brings catastrophe. We do this by connecting them to seamless communication networks, applications and services, by providing them with real-time information, and by arming them with intuitive, nearly indestructible handheld devices.

The Sales Engineering Group is the technical lifeblood of the Sales Organization. Our engineers bring to life the innovative communications solutions that make a difference in the moments that matter. As the solutions architects, the Sales Engineering Groups have the technology and design responsibility for all sales support engagements nationwide.

Job Description

• This position will be part of the Sales Engineering Team supporting Territory 3 (States of PA, MD, DE, VA, WV and Washington DC)

• You will be responsible for working closely with the Sales Team to deliver customer-driven, world-class, leading-edge, end-to-end solutions that rise to the challenges of first responder, government, utility, transportation, and enterprise customers across the country. 

• The team concentrates on the following mission-critical communications technologies at various levels of complexity:

  • Public safety grade mobile voice and data networks

  • Advanced mobile devices

  • Public safety mobile broadband networks and devices (LTE)

  • Integrated command and control: 9-1-1 Dispatch Consoles, Computer Aided Dispatch (CAD) Intelligence-Led Public Safety: Real time video and data analytics

  • Manage pre-sale opportunities and implementation of the identified complex projects. This comprises all stages of the projects, starting from scope definition until final close of the project, including Network Integration process.

  • Manage all aspects of technical solution, Customer requirements and expectations within the projects.

  • Define directions and requirements to ensure timely implementation and  quality of the technical solutions.

  • Provide engineering services for Customers, including commissioning and testing Motorola equipment in accordance with technical requirements, documentation and contract obligations, system presentation for the internal/external customers.

  • Directly responsible for the preparation of system bids, taking into account the customer's needs and the equipment available, as well as any modifications required in conjunction with the product group.

  • Works with operations as well as other internal and external developers of the networking products and systems to meet customer's delivery requirements and meeting deadlines. 

The ideal candidate has the following skills and capabilities:

• A positive attitude with a can-do mentality that enables you to be creative, resourceful and deliver results

• Strong written and oral communications skills with the ability to present complex topics to technical and non-technical audiences

• Ability to build strong relationships with internal and external stakeholders

• Willingness to think out of the box and challenge the status quo

• Attention to detail and a flawless execution mindset

• Strong general knowledge of wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, LTE, 802.11, 3G/4G) is highly desirable.

• Strong general knowledge of IP networking architecture, protocols and security is highly desirable

• Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset

• Expected Travel: 10% or less

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Basic Requirements

• Bachelor's Degree in Engineering or related field

• 5+ years of experience in sales engineering, solutions architecture or related field