Jr. Systems Administrator

As the Jr. Systems Administrator, the individual will be responsible for installing, supporting, and maintaining an enterprise level client server environment. In this role, the Jr. System Administration will provide Tier I and II level support, this position is responsible for maintaining and operating IT Support in a military systems environment. In addition, the Jr. Systems Administrator must work in a proactive fashion and perform the duties necessary to mitigate the disruption of services, respond to outages and resolve problems quickly.

Responsibilities

• Provides Tier I Information Systems Support
• Maintains and manages the IT server and systems infrastructure
• Manages and troubleshoots Windows Active Directory, Group Policy Objects (GPOs), and Domain Name System (DNS)
• Manages Microsoft operating systems Windows Servers, both legacy and current
• Manages and troubleshoots messaging protocols and operations with Microsoft Exchange, both legacy and current
• Manages system backups and administer virtual environments
• Provides support in the deployment and configuration of servers and workstations
• Analyzes, troubleshoots, and configures hardware and software
• Deploys vendor updates, security patches, STIGS, IAVA’s, etc.
• Performs systems performance diagnoses and scalability assessment activities
• Applies industry best practices in compliance with security and DISA guidelines
• Develops and maintains documentation, such as topology diagrams, circuit/equipment inventories and configuration reports
• Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Performs and implements appropriate processes for data protection, disaster recovery, and failover procedures
• Performs other tasks as required by OSC and Government leadership

Required Qualifications/Education and Experience

• High School Diploma or Equivalent
• Must have a valid SEC+
• Knowledge of systems software, hardware, and networking protocols
• Knowledge of implementing helpdesk and IT operations best practices
• Experience in Ports Protocols and Security Measures, preferred
• Demonstrated ability to provide an outstanding customer service experience in a variety of circumstances across all organizational levels
• Writes scripts in PowerShell, LUA, etc. Experience with SCCM/SCOM, preferred
• Must be able to attain a Top-Secret clearance be eligible for an SCI

Equal Employment Opportunity/M/F/disability/protected veteran status