Valet - Residences at The Little Nell - Summer

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Position Summary 
The Valet will provide prompt and courteous valet parking service to all hotel guests and assist doorperson as needed. This position reports to the Guest Services Manager.

Job Posting Deadline
Applications for this position will be accepted until April 13, 2025 

Essential Job Functions/Key Job Responsibilities 
•    Park and deliver vehicles to and from the garage basement promptly, efficiently, and safely
•    Drive in a safe and responsible manner at all time
•    Responsible for returning the guest vehicle in the same condition as it was left, i.e. seats, radio and mirrors in the same position
•    Responsible for locking the car and returning the keys with properly marked tags to lock the box.
•    Cars that cannot be locked properly should be noted on the valet ticket
•    Responsible for completing tickets according to protocol, including inspecting the outside of the car and writing down any obvious damage
•    Report damages to a guest’s car immediately to the Guest Services Manager or Manager on Duty, completing incident reports immediately
•    Assist guests with vehicle problems or direct them to the concierge for assistance
•    Keep valet area clean and orderly at all times
•    Assist at the front door at the doorperson’s request
•    Assist with the collection of monies for hourly parking
•    Reconciliation of vehicles for overnight parking
•    Other duties as assigned

Qualifications

Education & Experience Requirements 
•    High school diploma or equivalent
•    Current Colorado Driver’s License, with no violations

Knowledge, Skills & Abilities 
•    Familiarity with hotel fire and safety procedures 
•    Familiar with hotel services, hours of operation
•    Knowledge of daily functions, locations and times to assist guests with inquiries 
•    Excellent communication & guest relations skills
•    Excellent time management skills
•    Ability to comply with all policies and procedures for the Rooms Division, The Little Nell and Aspen Skiing Company
•    Ability to assist in emergency and security procedures as directed by management
•    Ability to complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
•    Ability to be a team player
•    Ability to drive a stick shift car

Additional Information

Work Environment & Physical Demands 
•    Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
•    Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Paid Time Off Programs
•    Paid Leav