Technical Platform Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

Scientific/Technology

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

We are seeking an experienced Technical Platform Analyst on our Digital Platforms team to help lead the design, development, and implementation of our patient-facing digital capabilities and experiences. In this role, you will own and craft the strategy and vision, roadmap, steer design and development, and partner to engineer the services and capabilities that power our various patient and HCP experiences. Our digital services and capabilities are core to everything that we build. This individual will play a pivotal role in how we continue to re-invent, evolve, and remain industry pioneers in how we deliver the best-in-class experiences to our customers.

This position is located in Titusville, NJ or Horsham, PA and may require up to 10% travel within the New Jersey/Pennsylvania area and occasionally across North America.

Role

We are seeking a Lead, Technical Platform Analyst to join our Innovative Medicine North America & GCSO organization. This is a high-impact, strategic role at the intersection of engineering and product management, with an opportunity to shape the future of our digital ecosystem.

As a key member of our team, you will help define, engineer, and scale platform solutions that power next-generation customer experiences. You’ll identify unmet customer needs, connect insights across brands and therapeutic areas, and lead with an engineering mindset to deliver solutions that are both technically sound and business-relevant.

We’re pioneering new ways to build scalable, reusable digital capabilities across the enterprise. If you’re passionate about reimagining how technology powers engagement, this is your chance to lead meaningful transformation.

Key Responsibilities

• Design and manage scalable services: Evolve our service-oriented architecture into a flexible, hub-and-spoke model that enables product teams to rapidly scale microservices across the Innovative Medicine IT ecosystem.
• Build reusable capabilities: Apply well-architected design principles to develop microservices that support omni-channel experiences across our product portfolio.
• Lead Agile delivery: Serve as Product Owner for an Agile team—owning the backlog, crafting user stories and acceptance criteria, prioritizing work, and driving sprint goals tied to measurable business outcomes.
• Shape platform architecture: Define and review system architecture and design patterns for core microservices; drive a headless, content-based approach to deliver personalized digital experiences.
• Measure and optimize performance: Continuously analyze platform and product performance to identify opportunities for innovation, efficiency, and customer value creation.
• Drive cross-functional alignment: Partner with engineering, solution architecture, brand, and IT teams to translate business opportunities into scalable technology solutions.
• Develop a platform roadmap: Build and maintain a roadmap of platform capabilities and services that enable agility, reusability, and faster delivery of customer experiences.
• Champion best practices: Engage with internal IT communities of practice to align on architecture standards, technology selection, and operational excellence.
• Foster a test-and-learn culture: Encourage experimentation and data-driven decisions that align with business objectives, compliance, and customer insights.
• Ensure operational excellence: Establish governance, processes, and communication frameworks to ensure delivery consistency, quality, and compliance.
• Stay ahead of trends: Monitor emerging technologies an