Commercial Loan Assistant

Job DetailsJob Location: Framingham, MA 01701Position Type: Full TimeSalary Range: $51,729.00 - $78,159.00 HourlyJob Shift: DayJob Category: Admin - ClericalPosition Description

Title:                           Commercial Loan Assistant

Department:              Managed Assets 

Reports to:                 VP, Senior Portfolio Manager

Supervises:                 None

Classification:            Non-Exempt

Date Prepared:          May 6, 2026

Summary / Objective

The Commercial Loan Assistant will provide administrative and operational support to commercial lenders, borrowers, and credit analysts. The assistant will be responsible for the scheduling and coordination of closings, the preparation of closing documents and conducting all necessary due diligence. This person will perform administrative functions as requested, will answer customer inquiries, will prepare department reports and will resolve routine to complex problems.


Experience & Education Requirements:


Bachelor’s degree or equivalent commercial lending experience
Background in financial institution’s commercial lending procedures
Background in understanding legal documentation and loan operations for commercial lending purposes
Experience using LaserPro software is preferred


Essential Job Functions:


Prepares commitment letters, loan closing documents, and attorney fee sheets, also coordinates loan closings with outside counsel
Prepares modification agreements and ensures accuracy of both legal documentation and system of record 
Conducts all necessary due diligence for commercial loans to include: ordering and reviewing appraisals, environmental reports and corporate searches; filing uniform commercial code filings
Responsible to upload legal and credit file documentation to imaging system, as well as maintenance of accurate bank records
Ensures loan and credit files contain documents with proper signature, legal descriptions, closing dates and other relevant data along with compliance with federal and state regulations
Responsible for timely follow up on post-closing items
Responsible to set up construction loans in system for advance inspection requests and monitoring percentage complete
Answers email and telephone requests to assist customers concerning routine and complex loan inquiries and requests 
Provides administrative assistance to loan officers as needed
Responsible to ensure all duties are completed in compliance with federal and state legal/regulatory requirements as well as bank policies and procedures 

QualificationsRequired knowledge, skills & abilities:

Knowledge of loan structuring and ability to read and analyze a loan approval and file to ensure that all documentation and loan packages adhere to loan approvals
Good understanding of lending procedures, laws, and regulations
Sound knowledge of loan policy, compliance, loan operations and quality customer service
Excellent interpersonal and communication skills both written and verbal
Strong computer skills including Microsoft Office
Attention to detail, ability to multi-task and proven organizational skills
Ability to apply critical thinking and problem-solving skills
Ability to adapt to changing demands and requirements
Compliance with BSA regulations as appropriate to the position

Physical Demands and Work Environment:

Ability to use standard equipment such as computers, phones, photocopiers
Requires manual dexterity and sitting for longer periods of time
Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and/or weekend hours
Occasional local travel for Bank purposes

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore required.