Senior Marketing Operations Engineer, AI & Automation

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a remote position open to candidates residing in the following states: Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin

About your new role:

We are looking for a Senior Marketing Operations Engineer with a passion for AI-driven automation to take our marketing engine to the next level. This is not a traditional MarOps role. You will be the architect and operator of an AI-first marketing stack, using cutting-edge tools and Model Context Protocol (MCP) integrations, including Meta's MCP, to dramatically increase the efficiency of our campaigns and the velocity of our marketing team.

You will sit at the intersection of marketing strategy, engineering, and AI tooling. You will own the platforms, pipelines, and processes that power demand generation, nurture, attribution, and performance analytics, and you will relentlessly find ways to replace manual work with intelligent automation. You will work closely with Marketing, Sales, and Engineering leadership to ensure our AI investments translate directly into pipeline and revenue.

If you are excited about a world where AI agents run campaign workflows, optimize ad targeting in real time, generate and test creative at scale, and surface predictive insights before anyone thinks to ask, this role was built for you.

Key Responsibilities:

AI-Powered Marketing Automation

• Architect and operate AI-first workflows across the full marketing funnel, from lead capture and enrichment through nurture, handoff, and attribution.
• Own and maximize CommandLink's use of Meta's MCP and other third-party MCP integrations, leveraging AI agents to optimize ad performance, targeting, budget allocation, and creative testing at scale.
• Build and manage agentic pipelines using tools such as Claude, Claude Code, and other LLM frameworks to automate campaign execution tasks that today require manual effort.
• Evaluate, adopt, and integrate emerging AI marketing tools into the stack, establishing CommandLink as an early mover in AI-driven B2B marketing operations.

Marketing Operations Platform

• Own and administer the marketing technology stack including MAP (HubSpot or equivalent), CRM integrations, ad platforms, data enrichment tools, and attribution systems.
• Ensure data integrity and governance across all marketing systems; design and maintain lead scoring, routing, segmentation, and lifecycle stage definitions.
• Partner with Sales Operations and Revenue Operations to align funnel definitions, pipeline reporting, and closed-loop attribution.
• Build and maintain dashboards and reporting frameworks that surface campaign ROI, channel performance, and funnel health in real time.

Campaign Efficiency & Execution

• Identify and eliminate manual bottlenecks in campaign operations; build scalable automation that allows the marketing team to do more with less.
• Design and implement AI-assisted content workflows, including AI-generated copy variants, creative testing frameworks, and personalization at scale.
• Manage and optimize paid media operations across Meta, LinkedIn, Google, and other channels using AI tools for bidding, audience modeling, and creative refresh.
• Collaborate with the content and demand generation teams to operationalize campaign launches quickly a