National Account Leader - Parts & Supplies

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

Position Overview:

 

As the National Accounts Leader – Parts & Supplies, you will align Duro Dyne and Supco sales initiatives across the Contractor Supply Solutions’ (CSS) key North American distribution channels to increase revenue, market share, and profitability. You will lead a team of National Account Managers responsible for strategic channel partners and retail distributors.

 

In this highly visible role, you will align sales and product initiatives across the company’s major go-to-market channels, ensuring consistent execution and strategic growth in the HVAC parts, accessories, and supplies categories. You’ll work closely with internal stakeholders, including Product Management, Marketing, and Regional Sales teams, to deliver best-in-class customer engagement, product penetration, and account performance.

 

Key Responsibilities:

 

Leadership & Channel Strategy

• Lead and develop a team of National Account Managers supporting the company’s largest distribution partners and other strategic channels.
• Align sales, product, and marketing initiatives across national accounts to ensure cohesive execution and consistent brand strategy.
• Partner with CSS leaders to define channel strategies, sales objectives, and annual revenue plans for the Parts & Supplies segment.

 

Account Growth & Relationship Management

• Build and maintain internal strategic partnerships to drive share-of-wallet expansion and long-term business growth.
• Collaborate with regional sales managers, local sales agencies, and end-customers to execute growth strategies at the branch and market level.
• Conduct business reviews to evaluate performance, identify opportunities, and strengthen strategic alignment.

 

Sales Execution & Opportunity Management

• Manage the national sales pipeline and opportunity tracker, ensuring visibility into account development, product placement, and revenue performance.
• Develop short- and long-range sales forecasts and strategies based on customer requirements, market trends, and company objectives.
• Lead pricing strategy, contract negotiations, and margin management to achieve profitability goals.

 

Marketing & Business Development

• Partner with Marketing and Category Management to develop annual business and marketing plans for each national account, including promotions, merchandising programs, and co-branded initiatives.
• Support the introduction and adoption of new HVAC parts and supplies through coordinated sales and marketing campaigns.

 

Market Intelligence & Reporting

• Maintain an accurate reporting system to monitor sales results, track account KPIs, and forecast growth opportunities.
• Provide insights to management regarding industry developments, competitive activity, and emerging trends in the HVAC parts and supplies market.
• Recommend strategies to capitalize on market shifts and strengthen the company’s position within key channels.

 

Skills and Competencies:

• Integrity – impeccable track record of high workplace integrity, trust, and respect; is committed to building a sustainable, profitable business while meeting high ethical standards.
• Results Oriented – will do whatever it takes to deliver steady, consistent results in the right way; pleased but never satisfied; strong sense of urgency around results.
• Leader of People – builds strong teams with a culture of trust and mutual respect; always coaching and mentoring to develop the next generation of talent.
• Innovative and Forward-Thinking Leader – understands the importance of promoting innovation across distribution network to deliver best-in-class service to customers; initiates and leads robust strategic planning processes to define a clear vision and strategy, inspiring heartfelt commitment across the organization.
• Decisive Th