Sr. Director, Circle Lead - Claim, Optimal Experiences

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$139,400.00 - $230,000.00

1

Travelers is seeking a Senior Director, Circle Lead / Team of Teams Lead to drive the future of Claim through AI innovation, platform modernization, and agile execution at scale.

This is a transformational leadership role. You will own the strategy and delivery of a portfolio of capabilities across a dynamic set of agile product teams - guiding, inspiring, and developing the people and teams who make transformation real. You will need to be as comfortable with ambiguity as you are with accountability - a problem-solver who can coordinate across a complex landscape and keep teams moving toward a shared goal, delivering value when it matters most.

Why this role, why now: Travelers' Claim organization is in the middle of a once-in-a-career transformation replatforming core systems and deploying AI solutions that are setting new standards for the industry. The person in this role will help shape what that future looks like. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.

What Will You Do?

• Lead agile product teams through complex, high-impact transformation including AI-driven capabilities that are setting new standards for claim.
• Develop and empower leaders at every level, creating conditions for teams to do their best work.
• Partner with technology to translate business strategy into delivered outcomes.
• Drive innovation while making smart trade-offs on funding, resources, and priorities.
• Lead, define, communicate and champion the work of agile teams working toward common business outcomes generally within a specific business segment.
• At this level, you generally lead teams, multiple business units or product lines/assets that may cross