DINING ARTIST SERVER - PT AL

Job Details

Job Location: Arbor Acres Winston Salem - Winston Salem, NC 27104Position Type: Part TimeSalary Range: $15.00 - $15.75Job Shift: Flexible Schedule - Hours Vary

Position Description

The Dining Artist - Server, possesses the necessary skills and abilities to serve food and beverages during resident meal periods and attend to all service needs for the dining venues, resident neighborhoods, special events, and catering services, paying close attention to achieving a high level of quality in relation to thoughtful, attentive, beautifully presented and well executed service.

The Dining Artist - Server, provides various service functions and duties including table-side, counter-top/register, and phone/internet orders for dining rooms, resident neighborhoods, special events, and catering services, while serving food and beverages in a friendly, professional and efficient manner to residents, visitors, and staff. 

Job Relationships

1. Reports to the Dining Arts Supervisors, working closely with the Dining Arts Lead Servers.

Dining Server Duties and Responsibilities

1. Learn, practice, and mentors fellow Artists in the 5 core competencies central to OTF training. Only the Finest
2. Assure resident satisfaction in all dining venues, providing communication to residents in a timely and comprehensive manner.
3. Accurately record and share information with residents, guests and staff before, during, and after meal service periods. Specifically learning daily specials, soups, catering events and any other relevant information for the day and days coming.
4. Accurately record all orders/selections before entering information into POS software and/or communicating with Kitchen Staff.
5. Proactively be of service to residents, anticipating needs and offering to assist residents (i.e. Would you like lemon for your water/tea, May I bring Ketchup for your French Fries?
6. Assist with food and beverage items for residents and/or situations that require assistance (i.e. ladling soup, preparing salads, beverages, desserts, etc.)
7. Maintain food and beverage preparations, duties and responsibilities working closely with Dining and Kitchen management (i.e. portioning desserts, brewing coffee/tea, maintain frozen yogurt machine, portioning sauces/sides and various other food and beverage preparation responsibilities as deemed necessary).
8. Set-up, maintain, and break-down all areas in dining venues, service stations, and some kitchen areas paying close attention to sanitation, safety, organization and general cleanliness.
9. Performs duties and/or tasks that may be assigned as needed by Dining Arts Managers, Supervisors, and/or Lead Servers.
10. Must be able to work overtime, holidays, and weekends as assigned.
11. Actively participate during in-service education programs, on-the-job training, and orientation of new service personnel.
12. Adhere to all sanitation and food handling protocols.
13. Must understand, demonstrate and monitor compliance regulations of federal, state, and local governing authorities, adhering to all procedures and guidelines.
14. Maintain all Dining Arts department protocols and procedures.
15. Maintain proper personal appearance and hygiene according to established guidelines.
16. Maintain confidentiality of all sensitive information to ensure resident and employee rights are protected and HIPPA guideline are followed.
17. Report all hazardous conditions, equipment repair needs, facility maintenance needs and all other facility/equipment related needs.
18. Report all accidents and workplace incidents.
19. Maintain a high level of customer service and quality throughout all dining venues.
20. Attend Dining Arts department and other Arbor Acres meetings as deemed necessary.
21. Assist with interviews, orientation and training programs for newly hired Dining Arts employees as deemed necessary and/or assigned.
22. Must continually strive to improve communication inside and outside of the Dining Arts dep