Senior Software Engineer - Global E-commerce Customer Business, User Growth

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.



The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The growth engineering team owns the mission to drive the growth of TikTok Shop customers and revenues. You will work with a cross-functional team of engineers, data scientists, growth marketers, and product managers to design, implement, and optimize growth initiatives through a combination of product-led and data-driven growth strategies. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.



Responsibilities:

- Build customer-facing product features, platforms, and tools to drive TikTok Shop customer acquisition, engagement, and retention directly, and facilitate the iteration efficiency of growth initiatives.

- Closely collaborate with data scientists, machine learning engineers, product managers, and growth marketers to identify growth opportunities and translate them into technical solutions.

- Design and implement tracking and attribution systems and leverage A/B experiments to measure the efficacy of growth initiatives and guide the direction of optimizations.

- Build robust engineering systems that can support the growth of customers to the scale of TikTok user base.