VP, AI/ML Platforms & Operations

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Data and AI at Visa 

With data being the fuel that drives our future - our technology, strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

Led by Visa’s Chief Data Officer, the Data and AI team creates high-impact technologies and solutions that solve client and consumer problems. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

Job Description 

The Artificial Intelligence and Machine Learning (AI/ML) Products & Platforms team is creating the next generation of scalable and responsible AI, ML, and Data Innovations and products to solve client and consumer problems. This is a cross-functional team of AI & data scientists, AI/ML engineers, data engineers, product managers, and program managers focused on generating value for the payments ecosystem. 

Visa’s AI/ML models and products are an essential part of the world’s economy, as they play a key role in preventing fraud across the payments ecosystem, and generate high value to clients and consumers, all within milliseconds. Our AI/ML solutions generate hundreds of millions of dollars in revenue for Visa and protect billions of dollars of payments transactions. You will be a key leader enabling and charting the future for AI and ML at Visa. 

This challenging position requires a strategic thought leader, technical expert, and influencer to drive our transformation for all of Visa. You will create the vision and provide the technical execution for all of Visa’s AI/ML Platforms and Operations. Overseeing the product teams leading all AI/ML platforms and ML Eng / Ops teams, you will drive scale and will create a step function in the value delivered by AI and ML. You will partner closely with all our business unit teams (product, data science, and data/ML engineering teams across Risk and Identity Solutions, AI/ML products, etc.) and our Technology team to create the vision and roadmap for all AI/ML platforms and operations at Visa. Additionally, you will drive the creation of a commercial-grade software framework that can be continually updated and improved and be responsible for driving the adoption across all AI and ML teams at Visa. 

Essential Functions 

• Create the vision and provide the technical execution for all of Visa’s AI/ML platforms and operations. 

• Direct and manage one of Visa’s most strategic assets – the data platforms that support our growing Value-Added Services business and products, including all of RaIS and VCA, in service of VisaNet’s security and all of Visa’s clients and consumers. 

• Change the way we do AI/ML at Visa, creating a new AI/ML development lifecycle and framework, and driving adoption across the entire organization (bringing teams together across multiple reporting lines and structures). 

• Collaborate with leaders across the organization, ranging from C-level executives to individual contributors, charting the path for AI/ML at Visa. 

• Be an organizational leader, influencing and enabling multiple partners across Visa’s entire operations (Technology, Global and Regional Data teams, Value Added Services, Visa Research, etc.) 

• Standardize AI model development, training, monitoring, and deployment. 

• Become the bridge between all AI/ML stakeholders at Visa and the Tech organization. 

• Establish strong relationships that facilitate influencing and roadmap alignment. 

• Leverage your deep understanding of AI/ML models and systems, data engineering and software skills to guide a world-class team of product managers and engineers to the next chapter of Visa’s hist