Business Development & Projects Sr. Mgr.

At Richemont Americas, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Business Development & Projects Senior Manager

Richemont | Grand Prairie, Texas

 

PRIMARY DUTIES & KEY RESPONSIBILITIES

 

Primary Duties: This position oversees, leads and ensures the coordination and implementation of the digital initiatives within the North America region, all of which should be aligned with Group as well as Maisons strategy, guidelines and local market needs. This role should facilitate competitive benchmarking and gather intelligence from other similar functions inside and outside the Group.

 

Key Responsibility 1: Project & portfolio management

 

• Own the regional project portfolio management process: facilitate demand collection, prioritization, submitting to the Group portfolio management, ensure budget allocation and follow up on the projects portfolio
• Define and supervise the execution of regional strategic projects, ensure the follow-up of their implementation. Oversee planning, execution and analysis of all local digital initiatives
• Lead local continuous improvement and business transformation projects
• Identify priorities to allocate project resources
• Ensure the correct roll- out of projects by establishing an active and lean communication between the key stakeholders from the Group, the Region and the Maisons
• Provide project status updates and participate in meetings with the regional and and Group partners
• Drive project related change management in relevant teams and Maisons to facilitate the achievement of Richemont’s objectives
• Deliver on the project management KPIs (Costs, Schedule, Performance)
• Ensure successful transition of projects to operations
• Maintain central regional roadmap on CRC and eCom initiavites including milestones and possible blockers

 

Key Responsibility 2: Business Development & Transformation

• Together with the Regional CRC Director, foster a strong vision of the regional evolution of the luxury environment, digital, logistics and e-commerce trends. Communicate them on a regular basis to the CRC and eCom community
• Implement regionally Group’ New Retail strategy on the CRC & e-commerce levels while ensuring and excellent internal and external customer service
• Be a strong contributor for new ideas and innovations that help to strengthen our Maisons brand equity, develop our business and gain market shares
• Partner with Maisons and Group functions to accompany them on their CRC & e-commerce strategy and prepare project plans accordingly
• Ensure a fluid and frequent communication between Maisons, Region, Markets and local e-commerce teams in order to discuss and exchange on business objectives, strategies, projects and resources;
• Lead the definition and execution of regional e-commerce efficiency projects and be an active contributor for the Group Transformation projects, especially those linked to digitalization, data and IT in general; Develop business cases
• Embrace change and the digital future with a human touch which aims at leveraging new tools and technological solutions as well as data for the best interests of our clients and colleagues.
• Connect with external and internal providers & partners to build a strong network in order to get superior business and market insights.
• Demonstrate the ability to influence and be a change agent, design strategy and work in liaison with Group and Markets.
• Contribute to the promotion of the CRC & e-commerce function across the region by explaining actions and projects to internal partners when needed and detailing projects’ ROIs to Top Management.
• Stay abreast of industry innovations, provide insights on competitive benchmarking and new ways of working.

 

Key Responsibility 3: Business & budget coordination

• Collect brand and regional budget and intentions for current and upcoming fiscal year.
• Coordinate budget maintenance of the Richemont overhead especially on the Fees part of the cost centre.
• Support CRC Management with budget Allocation in partnership with Regional Finance & HR partners.
• Communicate to impacted stakeholders regularly on these budgets and address any concerns to CRC management.

 

JOB PROFILE

 

Education: B