Sales Manager, Grocery (Lume)

About Harry’s 

Harry’s Inc. is building a modern CPG company by putting people first and delivering against real unmet consumer needs.

The company’s flagship brand - Harry’s -  was founded by Jeff Raider and Andy Katz-Mayfield in 2013. After successfully launching and scaling Harry’s, Jeff and Andy saw an opportunity to bring their experience building Harry’s to other CPG categories where the consumer has also been historically underserved.

Harry’s Inc. has grown significantly over the last ten years, and is now made up of four brands -  Harry’s, Flamingo, Lume, Mando -  and Harry’s Labs, the company’s incubation and M&A engine. The company employs more than 900 people across the U.S., U.K. and Germany, and is the largest CPG company built in the last 20 years.

At Harry’s Inc, our mission is to Create Things People Like More — whether it's a product, an experience, or an internal tool, we believe in making the things around us better for our customers, and our team.

Our mission extends beyond customers and team, to the community broadly. We believe that the best business models make a positive impact. That's why our brands donate year-round to nonprofit organizations that align with their social missions.

At the end of the day, the key to our success is our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. Our company is a place of inclusion, innovation, and deeply ingrained values.

About the Role:

The Sales Manager will play a critically important role in cultivating meaningful relationships, both internal and external, to support the Grocery business.  This customer-facing position will be responsible for developing and managing Grocery retailer partnerships. For this role, we need a strong customer development leader who understands customer needs and requirements, while translating and executing the Lume vision in retail.  As this role works across almost all Lume functions, we need a team player who can collaborate across functions, develop strategies, and effectively communicate across teams to enable partner functions to meet and exceed customer expectations. This role also requires strong organizational skills, analytical capabilities, and a continuous improvement mindset. 

Your core responsibilities

• Lead customer development activity managing our Lume business in Grocery 
• Identify, lead, and support new business development opportunities
• Develop sales presentations for your businesses, including line reviews, joint business planning,  and merchandising negotiations

• Build best in class relationships with your retail partners – merchandising, marketing, in store design, and supply chain  – to drive optimized outcomes for Lume.

• Manage customer development, sales analytics, and forecasting needs, as well as project management and strategic execution at retail.  
• Ensure operational excellence across all merchandising and marketing elements of Lume at retail, including, but not limited to, omnichannel experiences, forecast accuracy, marketing activations, and demand planning.  
• Manage brand P&L for your customer, including Trade Spending and Operating Expenses. 

These might describe you

• You have 5+ years of industry-specific experience in CPG sales, marketing, and/or retail, including previous experience working directly with Grocery retailers.  
• Professional, enthusiast, a solid team player, and possesses a drive for results.
• A leader with a demonstrated track record for exhibiting an entrepreneurial spirit, strong sales fundamental capabilities, and success in delivering top and bottom-line results in a business development capacity. This should include P&L management, forecasting and operations, and the creation of in-store sales programs.  
• Customers at the core: a passion for driving great customer and retail partner experience, ability to think outside in from the start.
• Extremely organized, dependable, and demonstrated track record of delivering top and bottom-line results in a customer development capacity.
• Partner first, someone who is a natural collaborator, brings people in, listens, and helps facilitate the best answer.  You are always thinking about how to help the teammates around you excel.
• Loves change: able to figure it out when faced with a situation that requires invention and leans into changing direction and demands.
• Fail forward: willing to take risks, use facts to guide a decision across a collective group.
• You are a learner - al