Director, Digital Procurement Operations

Company Overview

Imagine Everything. Build the Future with Hexion.

 

At Hexion, we push boundaries, rethink possibilities, and create real impact. We activate science to deliver progress—developing breakthrough solutions that strengthen industries, protect communities, and drive a more sustainable future.

 

This is where bold thinkers, problem-solvers, and innovators come together to shape what’s next. Whether you're engineering advanced materials, transforming manufacturing technologies, or leading strategic innovation, your ideas and actions leave a lasting mark. We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward.

 

We don’t follow the status quo—we challenge it, disrupt it, and improve it. Every role at Hexion is part of something bigger.

 

We invest in innovation, sustainability, and continuous development—equipping you with the tools, training, and opportunities to excel. With an unwavering commitment to safety, partnership, belonging, and impact, we empower you to lead change and strengthen industries worldwide.

 

Your Future Starts Here.  

 

If you’re ready to push limits, reimagine what’s possible, and create the extraordinary, Hexion is where you belong. 

 

Anything is possible when you imagine everything. 

Starting Wage

The Opportunity

 

Hexion is seeking a results-driven operations leader to build and run a next-generation Digital Procurement Operations function (GCC Factory). 

This leader will partner with the Head of AI Procurement Transformation to operationalize a new procurement model built on three pillars: 

1. Human Value Teams — focused on strategy, innovation, and risk shaping  
2. AI Layer — driving decision intelligence and automation  
3. Digital / GCC Factory — delivering scalable, efficient, and largely autonomous execution  

 

Today, purchasing operations are heavily manual, fragmented, and reliant on outsourced support. The mandate is to industrialize and digitize execution, creating a high-performance, low-touch, exception-based operating engine. 

 

The goal: 

• 70%+ touchless P2P  
• Significant reduction in cost per transaction  
• Faster cycle times and improved service levels  
• Clean, reliable data as the foundation for AI  

 

This is not a traditional shared services role. The mission is to build a procurement operations engine that is digital-first, highly automated, and relentlessly focused on efficiency and reliability.

Key Responsibilities

Digital Operations & GCC Factory Leadership 

• Build and lead a Digital Procurement Operations “Factory” delivering end-to-end P2P services  
• Transition from manual, outsourced processes to standardized, automated workflows  
• Establish a high-throughput, low-touch operating model focused on speed, accuracy, and cost efficiency  

 

Process Industrialization & Automation 

• Redesign P2P and transactional procurement processes for:  
  • Touchless execution as default  
  • Exception-based human intervention  
• Drive aggressive standardization across regions, categories, and business units  
• Deploy automation technologies (workflow, RPA, platform capabilities) to eliminate manual work  

 

Service Delivery Excellence 

• Operate procurement services with clear:  
  • SLAs  
  • KPIs (cycle time, accuracy, cost per transaction)  
• Improve internal customer experience through:  
  • Faster processing  
  • Clear escalation paths  
  • Consistent service quality  

 

Data & Process Integrity 

• Ensure clean, structured, and reliable master data across procurement systems  
• Establish governance for data quality and process compliance  
• Enable real-time visibility into operational performance  

 

Vendor & Ecosystem Management 

• Lead transition and optimization of outsourcing partners (e.g., CapGemini)  
• Renegotiate, restructure, or rebalance outsourced vs. in-house work  
• Build a scalable global delivery model leveraging internal and external resources  

 

Partnership with AI Transformation 

• Partner closely wit