Chief of Staff, CRO
AttentiveAbout the role
<div class="content-intro"><div>Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.</div> <div> </div> <div>Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.</div> <div> </div> <div>With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in <a href="https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf">Deloitte’s Fast 500</a> (four years running!), <a href="https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states">LinkedIn’s Top Startups</a>, <a href="https://www.forbes.com/lists/cloud100/">Forbes’ Cloud 100</a> (five years running!), <a href="https://www.inc.com/best-workplaces/2025">Inc.’s Best Workplaces</a>, and the <a href="https://www.hrc.org/resources/corporate-equality-index" target="_blank">Human Rights Campaign Foundation's Corporate Equality Index</a>!</div></div><p><strong>About the Role</strong></p> <p>We’re looking for a Chief of Staff to our Chief Revenue Officer (CRO) to help drive alignment, operating rigor, AI-enabled innovation, and execution across Attentive’s end-to-end Revenue organization, including Sales, Customer Success, Services & Support, Revenue Operations, Enablement, Partnerships, and other GTM functions. The Chief of Staff will attend weekly C-Level Executive meetings as well as all quarterly Board Meetings.</p> <p>Reporting directly to the CRO, you’ll serve as a trusted thought partner and force multiplier, translating the CRO’s strategy into clear priorities, building the operating system that keeps the org on track, and helping the Revenue organization adopt smarter, more scalable ways of working. A key part of this role will be identifying, prioritizing, and driving AI initiatives across GTM–from improving seller and CSM productivity, to elevatin
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