Business Risk and Control Sr Officer I - C14 - TAMPA

The Business Risk and Control Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project

Responsibilities:

The Issue Management Reporting Team lead work with a small team of reporting analysts with responsibility for developing, producing and automating where possible, reporting of issue related information across Finance.  Issues include those raised by Internal Audit, External Regulatory Agencies, Internal 2nd line of defense or self-identified by the Finance function.  The reporting has different use cases.

1)      Management reporting – to support Finance Executive Management and teams with quantitative and qualitative insight as to the status and trajectory of issues under their responsibility.  This will be used for management forums such as Business Risk and Control Committees ( BRCCs), Issues Oversight forums, Performance assessments or other day to day management activities.   Qualitative aspects of this reporting require engagement with multiple issues owners and coordinating and validating commentary and status updates.

2)      Operational Reporting – to support Finance Issue Management in its role of monitoring and managing adherence to policies and procedures.  This will include weekly reporting of changes in issue status, monitoring adherence to data quality reviews and standards, optimizing scheduling of issues for Quality Assurance reviews, amongst others.

3)      Analytics – to produce ad hoc analytics and deep dives beyond the requirements of BAU Management or Operational reporting. This will involve working with a richer / broader set of data to deepen analysis, while also ensuring the insight generated is clearly articulated. This may range from assessing cross firm dependencies for complex issues or assessing issue root causes to identify trends / patterns, or leveraging planned remediation timelines to assess capacity planning initiatives. In each of the areas above, for reports which reach a pattern of matured repeatability, the team will drive requirements gathering and documentation to partner with the Digital solutions team to identify and drive automation opportunities.

Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.

• Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Responsible that adequate governance and training are in place to support management of Risk.
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Familiarity with iCAPS and COGNOS<