Senior Occupancy Planner

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Summary

We are seeking a Senior Occupancy Planner to deliver occupancy and space solutions that achieve our client’s corporate real estate strategies. You’ll advise on what’s possible within the framework of workplace programs and portfolio strategy. This role reports to a Regional Planning Lead and will interact with business leaders and the Real Estate team up to the senior manager level.

The position is based in Charlotte, NC but we are open to candidates in the nearby NC, SC region if willing to travel occasionally. 

What this job involves

As a Senior Occupancy Planner, you will support and develop workplace strategies and solutions for a variety of workplace projects.  You will be part of a planning team that solves occupancy and space issues within the framework of our client’s workplace program guidelines and metrics.  You’ll interact directly with our client’s internal Real Estate team and Line of Business partners.  You’ll also work as part of a diverse and integrated team including Occupancy Planning, Market Planning, Relocation Management, and Project Management.

Relationship Management / Delivery

• Building relationships with your end user customers will be key to understanding their business needs, promoting workplace solutions and concepts to them, and resolving their workplace issues.

·       You’ll be an advocate for your clients, and partner with them to understand and support their real estate goals.

·       You’ll be on point to answer questions about the workplace program, space, occupancy and allocations for your assigned lines of business. You’ll be familiar with the workplace conditions and use that knowledge to create space solutions and resolve requests.

• You’ll partner with a wide variety of teammates that will depend on the work you do.

·       To be successful in this role, you should be able to see the small moving parts that make up the big picture, and effectively communicate and collaborate with our move coordination team to support strategic migration schedules and tactical moves.

·       You’ll keep on top of things as you’ll often need to reorganize your time day to day, to support your team’s dynamic workload and client requests.

Occupancy Planning Expertise

·       Familiarity with space utilization methods and presenting utilization data will be required. You’ll work closely with clients to reconcile data discrepancies, as well as track and report actual seat demand at the group level.

·       Planning and maximizing capacity will be a focus area, while you assist clients in their migration plans, group, and individual moves. This will involve using various forms of qualitive and quantitative data to understand supply and demand.

·       Develop occupancy and space solutions including stacking plans, block plans, allocation plans, and/or adjacency diagrams to convey future use of space and/or layouts, using AutoCAD, PowerPoint and Excel.

• Support a variety of project types at existing and new properties including: co-locations, scenario planning, flexible workspace, workplace renovation and densification, restacking and team consolidations.

·       You’re able to effectively gather the customer’s workplace requirements/scope through programming, asking the right questions and active listening to understand the underlying business needs.<