Station Manager - Show Low Regional Airport

Job DetailsJob Location: Contour SOW - Show Low, AZ 85901Position Type: Full TimeEducation Level: High SchoolSalary Range: $43,888.00 - $55,000.00 SalaryTravel Percentage: NegligibleJob Shift: AnyJob Category: TransportationContour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remain at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

Insurance

Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

Eligibility begins the first day of the month following your hire date.
The Company offers a matching contribution up to 6% of your eligible compensation.
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

Accrual of up to 56 hours of paid sick leave per year.
Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

Eligible to receive vacation hours on January 1st following your hire date.
These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges

NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence

Eligible for various types of leave, including:

Medical Leave
Non-Medical Family Care Leave
Maternity and Paternity Leave
Personal Leave


Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details

The starting annual salary for this position is between $43,888.00 and $55,000.00 based on your prior work experience.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com.

Join Our Growing Team

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The Station Manager is responsible for leading and coordinating all aspects of airport operations at the assigned station. This position oversees ticket counter, gate, baggage, and ramp functions to ensure safe, efficient, and customer-focused service.

The Station Manager provides direct supervision, training, and support to Cross-Utilized Airport Agents, while also maintaining compliance with all Company policies and regulatory requirements.

This role requires strong leadership, communication, and problem-solving skills to manage day-to-day operations, respond to irregular situations, and uphold Contour Airlines’ commitment to safety, professionalism, and exceptional customer service.

Key Responsibilities

Oversee day-to-day station operations, ensuring safety, regulatory compliance, and on-time performance.
Lead, supervise, and support Cross-Utilized Airport Agents, including scheduling, training, coaching, performance management, and corrective action when required.
Interact directly with passengers, flight crews, ground handling staff, and vendors to ensure exceptional customer service.
Perform and oversee ticket counter, gate, baggage, and ramp duties, including check-in, re-booking, boarding/deplaning, baggage handling, and special service requests.
Marshal, tow, pushback, and deice aircraft while maintaining ramp safety and GSE integrity.
Conduct investigations of operational incidents (e.g., GSE or aircraft damage, LOIs), prepare reports, and implement corrective actions.
Respond to irregular operations (IROPs), taking proactive measures to minimize customer disruption.
Ensure compliance with FAA, TSA, OSHA, EPA, and Company standards.
Maintain strong communication with Inflight Services, System Operations Control Center (S