Quality Control Manager - WASS

SUMMARY

Oversee and direct the quality organization. Has hiring and training responsibility for all department personnel and is responsible for working with Site managers to implement policies, practices and standards for the Quality Control function. Will plan, coordinate and direct quality control programs designed to ensure quality of products are consistent with established standards and meet regulatory compliance requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Formulate and maintain Quality control objectives complementary to corporate policies and goals.
• Interpret Quality Control philosophy to key personnel in organization.
• Develop and implement the Quality Control plan.
• Review all data obtained during all quality assurance-control activities to ensure consistency with company policies and procedures.
• Develop new approaches to solve problems identified during quality assurance-control activities.
• Prepare and present technical and program information to the management team.
• Maintain a working knowledge of government and industry quality control codes and standards.
• Lead investigations into customer complaints regarding quality, ensure systems are in place to address customer quality issues, returns, complaints.

• Continuously develop and improve the adequacy of existing Quality Control procedures and processes.

   

• Lead, mentor, and coach QC team by promoting a culture of quality awareness.
• Maintain effective cross functional relationships
• Direct management responsibility for the Global QC team, dotted line at the sites.

• Manage Continues Improvement projects designed to positively impact the quality control function.

   

• Work collaborative with Corporate and customer Quality Control to develop, implement and sustain a quality-based program that meets or exceeds the company and customer requirements.
• Serve as a quality liaison with Corporate Quality and ensure consistent practices and deliverable meet quality standards.
• Lead and guide improvement initiatives and make high-value improvements across the program.
• Prepare, maintain, enforce, and update the Quality Plan to drive performance using ISO standards across all aspects of the Program.

• Develop and implement program-specific process improvement initiatives.

   

• Direct Quality training and implementation.

• Prepare and submit functional area deliverable on schedule in accordance with requirements.

   

• Empower workforce with stop work authority for quality breaches.
• Ensure compliance with policies and procedures and provide guidance on related disciplines.
• Seek, share and assist in institutionalizing best practices.
• Establish and track progress toward meeting the goals and objectives of process improvement initiatives.
• Ensure operational personnel comply with established and applicable policies and procedures.
• Conduct audits, inspections to ensure compliance with policies and procedures and implement corrective actions as required.
• Coordinate with Corporate Continuous Improvement functions as necessary
• Participate in the identification and implementation of all continuous process improvement activities

• Perform other duties as assigned.

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Required

• Bachelors degree

• Minimum 15 years of experience, with at least 8 years at the supervisory level. <