Organizational Change Management Lead (MA5)

Posting number: 2026-151

Department: Dept. of Revenue

Division: Executive

Job classification: MANAGEMENT ANALYST 5

Posting type: Open

Categories: IT and Computers, Planning and Development, Management, Miscellaneous, Organizational Development, Tax Administration, Research, Statistics/Mathematics, Technical Education, Program Management

Summary

Join Us as a Organizational Change Management Lead

Are you passionate about driving meaningful change and fostering a culture of improvement? The Washington State Department of Revenue is seeking a visionary and passionate change agent to join our Office of Efficiency and Accountability as a Organizational Change Management (OCM) Lead. This is a unique opportunity to shape agency-wide initiatives, empower teams, and make a lasting impact for the citizens of Washington.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for  student loan forgiveness.
     
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.

Candidate screening will begin as early as August 19, 2026, and the hiring authority may exercise the option to make a hiring decision at any time after. It will be to the applicant's advantage to submit materials as soon as possible.

Examples of duties

Reporting to the OCM Program Manager, you will:

• Develop and manage organizational change management plans, which may include creation of the project’s Impact assessment, organizational readiness assessment, gap analysis, identified focus areas, change management plans, and other change management tools.
• Lead or manage identified staff to plan, create, guide, and disseminate activities regarding changes associated with the project.
• Prepare affected managers, supervisors, and staff for project/change implementation.
• Collaborate with agency leadership, project managers, sponsors, and subject matter experts to remove barriers to successful changes.
• Work with business sections and units to identify change management needs, identify potential resistance, and assist in preparing change management mitigation strategies to ensure staff and other impacted parties are prepared for change.
• Coach, facilitate, and mentor all levels of management through the process of change and guide them in coaching their staff.
• Provide expert advice and consultation to management, internal divisions, and outside organizations.
• Develop, update, and maintain OCM templates, forms, and resource library for OCM program and self-help resources.
• Develop and deliver change management training to educate cross-divisional employees, management, and executives on topics such as change management methodology, change strategy, resistance management, and changing organization culture as well as model tools and techniques in Organizational Change Management.

We seek an expert level OCM lead with:

• Technical acumen in the development and