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Solutions Architect, Senior

Sentinel
Grand Rapids, United Statesfull_timeVerifiedPosted 12 Feb 2026

About the role

Responsibilities

Sentinel is looking for a Senior Solutions Architect to join our team.  This position is for a generalist skill-set where the successful candidate is capable of multi-product/multi-technology customer designs.  The ideal candidate for this position is not a subject matter expert in every technology listed, but rather a person with a flexible approach to project design and development, and a willingness to adopt and adjust to new technologies and industry trends.  This position is a hybrid role as the person will need to provide onsite support to our Grand Rapids, MI office location and clients in this geographic area.

 

A Solutions Architect at Sentinel:

  • Maintains Subject Matter Expertise in at least 2 (usually more) technology, architecture, or delivery platforms and can produce multi-technology architectures.
  • Responsible to diagram/white board/sketch technology discussions live and “on the fly” with customers and peers.
  • Effectively leads discovery discussions with customers to define project scope.
  • Presents technology briefings to both sales and customer audiences focusing discussion on specific needs of different groups.
  • Author detailed, technically accurate professional services scopes of work. These scopes include:  customer requirements, project caveats, customer and VAR roles and responsibilities.
  • Assist sales team with demand generation, opportunity qualification, and completion of sales cycle.
  • Build solution and technology accurate Bills of Materials for customer projects across 4 or more manufacturer or technology areas, including ongoing service and support SKUs. 

Qualifications

  • 5+ years experience in information technology fields is required. 
  • 4+ years experience working with Value-added Resellers, Systems Integrators, or Technology Manufacturers is required 
  • IT Certifications such as CCNA (EN or S), CCNP (EN or S), VCP, PSE-Professional, PCNSE, NSE4, MS-101, or equivalent, are preferred.
  • Strong analytical and problem-solving skills in addition to the ability to develop social bonds and build EQ is required.
  • Must have excellent communication skills with the ability to address technical audiences and IT leadership. 
  • Must have demonstrated experience designing and architecting premise network, security, and data center products from multiple manufacturers. e. Palo Alto, Fortinet, Cisco Dell/EMC, HPE preferred.
  • Must be able to compare/contrast offerings between multiple manufacturers.
  • Experience scoping professional services for project delivery.
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver’s license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a “can-do” attitude

 

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

 

 

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

Overview

MOTIVATED…..make IT happen!

      

 

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

 

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denv

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Company

Sentinel

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