Executive Assistant, G&A

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on Our Mission

As the Executive Assistant to G&A, you will play a critical role in supporting Zocdoc’s G&A functions—Legal, Finance, Accounting, and People. This role serves as a trusted business partner, reporting to our CFO and their leadership team, optimizing their time and ensuring efficient execution of key strategic initiatives. Through tight collaboration, impeccable organization, and excellent communication, you’ll be instrumental in helping our executives stay focused on high-impact priorities.

You’ll Enjoy This Role If You Are…

• Autonomous, urgent, and creative. You thrive in fast-paced, high-volume environments with shifting priorities.
• Passionate about structure and problem-solving.
• Exceptionally organized, with a keen attention to detail.
• A proactive, strategic thinker who loves owning and improving systems and workflows.
• Self-motivated, collaborative, and results-driven.
• Adaptable and calm under pressure—you embrace change with confidence.
• A strong communicator across all mediums (Slack, email, in-person, video).
• Deeply committed to professionalism, discretion, and confidentiality.
• Humble and people-first. You treat everyone with respect and see this role as an opportunity to create positive change.

Your Day-to-Day Is…

• Owning complex calendar management, navigating constant changes with sound judgment and urgency.
• Understanding and anticipating preferences and needs related to meeting cadence, communications, and logistics.
• Coordinating complex domestic and international travel, including detailed itineraries and documentation.
• Managing email communications and correspondence as needed.
• Preparing and organizing agendas, presentations, and materials for executive meetings, board meetings, and off-sites.
• Scheduling and executing high-profile internal and external meetings (e.g., board, investors, legal partners), including venue and stakeholder coordination.
• Assisting in the planning and execution of G&A and cross-functional events and initiatives (e.g., off-sites, all-hands, cultural moments).
• Completing expense reports and managing company documents, contracts, and confidential materials.
• Collaborating closely with the broader EA team and executive office on cross-functional initiatives.
• Supporting G&A leaders in special projects, including OKR tracking and cross-team communications.
• Helping to coordinate internal events (e.g., team celebrations, milestone recognitions).
• Maintaining a culture of excellence, transparency, and trust across internal and external stakeholders.

You’ll Be Successful in This Role If You Have…

• 5–8+ years of experience as an Executive Assistant, ideally supporting C-suite executives in a fast-paced environment.
• Extensive experience managing calendars, travel logistics, and high-level meetings.
• Exceptional judgment, ownership mindset, and ability to operate independently.
• Strong problem-solving and decision-making skills.
• Proven project management capabilities and ability to improve/implement new processes.
• Professional maturity and discretion when handling confidential information.
• Excellent interpersonal and relationship-building skills with cross-functional teams.
• A strong sense of urgency and a passion for getting results—fast.
• Demonstrated experience s