Parts Counter Person (Shipping & Receiving)

Description

As a Parts Counter Person (Shipping & Receiving), you will play a crucial role in providing excellent customer service to both internal and external customers while efficiently processing parts orders, receiving incoming shipments, and maintaining a clean and organized parts warehouse. 

Responsibilities

Customer Service:

• Greet customers promptly and professionally.
• Assist customers in identifying and selecting the correct parts.
• Provide accurate information on part availability, pricing, and compatibility.
• Process customer orders and payments efficiently.
• Resolve customer inquiries and complaints in a timely and courteous manner.

Inventory Management:

• Maintain accurate inventory records.
• Receive and stock incoming parts shipments.
• Conduct regular inventory checks to identify low-stock items.
• Place orders for parts to replenish stock levels.
• Organize and maintain a clean and organized parts warehouse.

Technical Support:

• Utilize computer systems and parts catalogs to identify and locate parts.
• Collaborate with technicians to determine the correct parts needed for repairs.
• Provide technical advice and support to customers and technicians.

Administrative Tasks:

• Process paperwork, including invoices, purchase orders, and returns.
• Assist with shipping and receiving operations.
• Maintain a clean and safe work environment.

Other duties as assigned. 

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.  
• Education: High school diploma or equivalent.
• Experience: Previous experience in automotive parts or related field preferred.
• Skills: 
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.   
• Basic computer skills, including knowledge of inventory management systems.
• Valid driver's license (may be required for deliveries or other duties).

Physical Requirements

• Ability to lift and carry heavy parts.
• Ability to stand for extended periods.
• Ability to bend, reach, and kneel.
• Ability to work in a fast-paced environment.

Benefits of Working at Swickard:

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• We’re a hospitality company that happens to sell cars, parts, and services. 
• We are a team. Everyone plays a role in our success. 
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. 
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?  

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T5