Associate Director of Student Academic Services & Key Performance Indicators

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Position Summary:

Florida Atlantic University is seeking an Associate Director of Student Academic Services & Key Performance Indicators, Boca Raton, FL.

The FAU College of Business is one of the largest AACSB-accredited colleges of business in the United States with more than 8,000 students. The college has seven departments and an impressive offering of degree programs at both the undergraduate and graduate levels (including Ph.D.) as well as many online, executive, and certificate programs. For more information about the FAU College of Business, please visit 
http://business.fau.edu.

Summary of Responsibilities:

• Leads the strategic planning for assigned areas and assists the Director in developing and implementing the overall departmental strategic plan.
• Provides guidance and mentorship to the undergraduate academic advisors, fostering a collaborative and high-performing work environment.
• Manages and advises a caseload of FTIC and transfer cohort students.
• Monitors student academic plans to provide timely, proactive outreach to ensure degree progress and timely graduation.
• Manages student outreach efforts, as it pertains for FTIC and transfer cohort students:
  • Creates material/updates for FTIC/transfer cohort Canvas course
  • Manages Navigate campaign efforts to enhance student communication efforts
  • Develops workshops/events for FTIC and transfer cohort students

• Coordinates ongoing training for academic advisors, and other academic department staff members on various advising policies, and updates and procedures.
• Manage and oversee assigned staff projects, ensuring alignment with goals and timelines. Delegates responsibilities effectively, while providing the necessary support for successful project execution.
• Leads program initiatives to ensure students are provided with the necessary support and advising that is centered on the needs of the student so they can be successful within their degree programs.
• Analyzes the effectiveness of and establishes future direction for office policies and procedures related to the State of Florida Key Performance Indicators.
• Works closely with Director to identify any potential barriers or challenges that may hinder student progress toward their degrees.
• Contributes to implementation of any new programs and initiatives to improve student success, as well as assessment of advising services.
• Steps in, as necessary, to advise on programs of study and counseling on academic matters when a student is dissatisfied with their academic advising experience
• Conduct ongoing evaluations and assessments for at-risk programming to ensure effectiveness of services and recommend and implement modifications as necessary.
• Attends weekly administrative team meetings focused on ensuring best practices within the advising unit and student success outcomes.
• Reports to the Director of Student Academic Services for Undergraduate Studies. May function as the Director in their absence.
• Performs all other job-related duties as assigned.

The College of Business at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

FAU Benefits and Perks:

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

• State retirement options including tax-deferred annuities and Roth 403(b) plans.

• State employees Public Service Loan Forgiveness (PSLF) program -