Club Manager

Planet Fitness is Hiring!
 

We are seeking a friendly, motivated, professional individual to join our amazing team as the Club Manager at our South Burlington location.                                              Benefits Include: 

• Free Health Insurance! Our management team gets free health insurance.
• 2 Weeks of vacation time upon employment.
• Bonuses of up to $1,200 a month.
• Relocation bonus of up to $1,500.
• Job advancement opportunities.
• Paid Training
• Free black card membership with reciprocal access to all 2,000 of locations nationwide.
• A fun, laidback place to work!

 What will you be doing with us?

• Assist in scheduling, supervision, and professional development of our member services team, as well as our custodians and trainers.
• Assist in overseeing building operations and maintenance, such as ordering and vendor contact.
• Assist in the handling of all front-desk duties and day-to-day operational tasks.
• Working together with other club management, filling in for additional shifts where coverage is needed.

Qualifications/Requirements Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.

• Customer service background.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

Physical Demands 

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter cleaning chemicals on shift.

Job Summary

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

• Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Staff Management
   
  • Schedule staff and ensure all shifts are covered.
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  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
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  • Administration and processing of all weekly/bi-weekly employee payroll.
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  • Resolve employee issues or concerns.
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  • Manage disciplinary/termination activities.
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• Involved in all front desk related activities including:
   
  • Answer phones in a friendly manner and assist callers with a variety of questions.
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  • Check members into the system.
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  • New member sign-up.
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  • Take prospective members on tours.
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  • Facilitate all member requests, issues and questions.
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• Ensure prompt opening/closing of gym. 
• Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
   
  • Ensure safety of employees, members and club property.
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  • Determine and communicate equipment repair in a timely manner.
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• Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. 
• Authorize expenditures and refunds.
• Prepare all HR related forms and send to Corporate Payroll Team.
• Track statistics and reports (weekly, monthly, annually).
• Backup support for any employee who is absent.

Compensation: $45,000.00 - $55,000.00 per year

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, P