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AVP, Program Management Analyst (Hybrid)

Citi
Wilmington, United Statesfull_timeVerifiedPosted 3 Mar 2025
💰 $144,600/yr($96,400/yr$144,600/yr)

About the role

The AVP, Program Management Analyst will be responsible for leading the strategic planning, execution, and governance of all credit risk-related technology programs, ensuring alignment with the long-term technology roadmap. This role oversees a portfolio of projects including Business Mandatory initiatives, Strategic Investments, "Keep the Lights On" activities, and Consent Order/regulatory programs. The role will be a part of a team of program and project managers, driving efficiency, regulatory compliance, and value realization across the enterprise’s credit risk technology landscape.

This analyst is a key contributor to the organization’s vision for maintaining a robust credit risk framework, balancing innovation with regulatory expectations, and ensuring operational resilience. The individual will serve as a strategic partner to senior business and technology leaders, providing oversight for multi-million-dollar investments that impact credit risk management capabilities and overall business performance.  

Key Responsibilities:

  • Program Management:

    • Lead cross functional projects that drive the long-term technology roadmap for credit risk, ensuring alignment with business strategy, regulatory requirements, and emerging technology trends.

    • Plan and Define Scope for projects supported

    • Create and maintain detailed project plans with key dependencies and critical path identified (Microsoft Project)

    • Manage the delivery of critical technology programs that support credit risk policy, rules integration, and data management across the organization.

  • Regulatory and Consent Order Management:

    • Ensure that all technology projects and programs comply with regulatory requirements, including those associated with Consent Orders and other regulatory mandates.

    • Partner with compliance and risk teams to continuously monitor the evolving regulatory landscape, ensuring that credit risk technology solutions remain compliant and adaptable to new requirements.

    • Support efforts to remediate regulatory issues, ensuring that the organization meets all deadlines and expectations for Consent Orders and other critical regulatory activities.

  • Technology & Risk Alignment:

    • Drive the development and implementation of innovative solutions that enhance credit risk management capabilities, including automation, data integration, and rules engine optimization.

    • Ensure that all technology programs are designed to mitigate risk, enhance decision-making, and improve the organization’s ability to adapt to evolving credit risk environments.

  • Stakeholder Engagement & Communication:

    • Serve as the primary liaison between business leaders, technology teams, and external stakeholders, ensuring effective communication and alignment across the organization for all projects they lead.

    • Provide regular updates to the leadership on program performance, risks, and opportunities, ensuring transparency and accountability for all technology investments.

    • Manage tracking logs and dashboards with accomplishments and next steps outlined for Sr. Management

  • Risk & Compliance Focus:

    • Ensure that all credit risk technology programs are aligned with the organization’s risk appetite, regulatory framework, and operational goals.

    • Lead initiatives to enhance governance and control frameworks for credit risk technology solutions, ensuring robust processes for managing risks, issues, and changes.

    • Collaborate with internal audit and regulatory teams to ensure that all technology solutions meet compliance and risk management expectations.

Key Qualifications:

  • Educational Background: Bachelor’s degree in Business, Finance, Risk Management, Information Technology, or a related field. Advanced degrees (MBA, MS) and certifications in project management or risk management are preferred.

  • Experience & Leadership:

    • 5-8 years of project management with at least 3 years leading medium/large cross functional team projects

    • PMP/PMI certification is a plus, as is Six Sigma training

    • Experience with all components of project management documentation, progressive

    • Experience in process mapping, analyzing process data and process assessment outlining business opportunities

  • Credit Risk & Regulatory Expertise:

    • Deep understanding of credit risk management principles, regulatory requirements (including Consent Orders), and technology solutions that support credit risk functi

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Company

Citi

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