AVP, Program Management Analyst (Hybrid)
CitiAbout the role
The AVP, Program Management Analyst will be responsible for leading the strategic planning, execution, and governance of all credit risk-related technology programs, ensuring alignment with the long-term technology roadmap. This role oversees a portfolio of projects including Business Mandatory initiatives, Strategic Investments, "Keep the Lights On" activities, and Consent Order/regulatory programs. The role will be a part of a team of program and project managers, driving efficiency, regulatory compliance, and value realization across the enterprise’s credit risk technology landscape.
This analyst is a key contributor to the organization’s vision for maintaining a robust credit risk framework, balancing innovation with regulatory expectations, and ensuring operational resilience. The individual will serve as a strategic partner to senior business and technology leaders, providing oversight for multi-million-dollar investments that impact credit risk management capabilities and overall business performance.
Key Responsibilities:
Program Management:
Lead cross functional projects that drive the long-term technology roadmap for credit risk, ensuring alignment with business strategy, regulatory requirements, and emerging technology trends.
Plan and Define Scope for projects supported
Create and maintain detailed project plans with key dependencies and critical path identified (Microsoft Project)
Manage the delivery of critical technology programs that support credit risk policy, rules integration, and data management across the organization.
Regulatory and Consent Order Management:
Ensure that all technology projects and programs comply with regulatory requirements, including those associated with Consent Orders and other regulatory mandates.
Partner with compliance and risk teams to continuously monitor the evolving regulatory landscape, ensuring that credit risk technology solutions remain compliant and adaptable to new requirements.
Support efforts to remediate regulatory issues, ensuring that the organization meets all deadlines and expectations for Consent Orders and other critical regulatory activities.
Technology & Risk Alignment:
Drive the development and implementation of innovative solutions that enhance credit risk management capabilities, including automation, data integration, and rules engine optimization.
Ensure that all technology programs are designed to mitigate risk, enhance decision-making, and improve the organization’s ability to adapt to evolving credit risk environments.
Stakeholder Engagement & Communication:
Serve as the primary liaison between business leaders, technology teams, and external stakeholders, ensuring effective communication and alignment across the organization for all projects they lead.
Provide regular updates to the leadership on program performance, risks, and opportunities, ensuring transparency and accountability for all technology investments.
Manage tracking logs and dashboards with accomplishments and next steps outlined for Sr. Management
Risk & Compliance Focus:
Ensure that all credit risk technology programs are aligned with the organization’s risk appetite, regulatory framework, and operational goals.
Lead initiatives to enhance governance and control frameworks for credit risk technology solutions, ensuring robust processes for managing risks, issues, and changes.
Collaborate with internal audit and regulatory teams to ensure that all technology solutions meet compliance and risk management expectations.
Key Qualifications:
Educational Background: Bachelor’s degree in Business, Finance, Risk Management, Information Technology, or a related field. Advanced degrees (MBA, MS) and certifications in project management or risk management are preferred.
Experience & Leadership:
5-8 years of project management with at least 3 years leading medium/large cross functional team projects
PMP/PMI certification is a plus, as is Six Sigma training
Experience with all components of project management documentation, progressive
Experience in process mapping, analyzing process data and process assessment outlining business opportunities
Credit Risk & Regulatory Expertise:
Deep understanding of credit risk management principles, regulatory requirements (including Consent Orders), and technology solutions that support credit risk functi
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