Associate Manager, Event Services

Job Classification:

Corporate - Human Resources

Job Summary:
The Associate Manager, Event Production Project Manager is responsible for leading the planning, coordination, and execution of event projects, ensuring they are completed on time, within scope, and on budget. This role involves managing all aspects of event production, coordinating between internal communication teams and stakeholders, tracking project progress, and ensuring successful delivery of high-quality events. The role requires attention to details, the ability to manage multiple projects simultaneously, and excellent leadership and communication skills.

The current EWA for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Assist in the planning and execution of various events and projects including but not limited to town halls, business meetings, conferences, and special events.
• Develop and maintain detailed production timelines and event run-of-show schedules.
• Work with internal teams to align event objectives and ensure that all content and production needs are met.
• Manage relationships with internal production teams, catering, facilities, and support teams.
• Oversee vendor deliverables and ensure compliance with project requirements.
• Ensure all vendors meet project milestones, deadlines, and quality standards.
• Assist in tracking creative service spend for video and graphic projects related to events.
• Oversee event setup, execution, and teardown, ensuring that all event elements are executed as planned.
• Coordinate event logistics, including registration, stage setup, technical production, and vendor setup in partnership with internal teams.
• Identify potential risks to project timelines, budgets, and objectives, and develop contingency plans.
• Troubleshoot and resolve issues that arise during the planning and execution of events.
• Ensure smooth on-site event operations, addressing any last-minute challenges promptly.
• Conduct post-event evaluations, including performance reviews and budget reconciliations.

What you’ll need:

• Bachelor’s degree in event management, project management, hospitality, or a related field.
• 3+ years of experience in event project management or related roles.
• Strong project management skills with experience in handling large-scale events.
• Proficiency in project management, Workfront
• Exceptional organizational and time management skills.
• Excellent communication and interpersonal skills to work with cross-functional teams and external vendors.
• Ability to work under pressure and manage tight deadlines.
• Budget management experience.
• Flexibility to work non-traditional hours, as required by event schedules

Core Skills
• Creative: excellent ability in multiple creative disciplines (design, video, social, events, etc.), advanced skills using creative tools and software, and a passion for storytelling in multiple formats and mediums.
• Business and Financial Acumen: strong business judgement and understanding of business strategy and financial goals. Ability to connect the dots and think laterally about disparate issues and stakeholder issues.
• Trusted creative advisor: track record of success in leading creative and cross-department teams to develop and create high impact creative strategies and assets.
• Influencing with impact: skilled in influencing business, function and other communications partners on creative strategy through a combination of verbal and written communication skills and experience navigating complex business structures.
• Strategic leadership: demonstrated willingness to take calculated risks and tackle difficult issues in a constructive and solutions-oriented manner, while retaining a forward-looking, innovative mindset.
• Effective Partner: proven success working within a matrixed environment and building alignment across multiple stakeholders and groups.

At Prudential, you can:

People who have successfully developed their skills in this role have gone on to be promoted within Communications both internal and external.