Corporate Quality Assurance Supervisor

Department: Quality

Employment Type: Full Time

Location: Headquarters

Description

Who We Are

We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.

What You'll Do

A Corporate Quality Assurance Supervisor is responsible for leading quality assurance operations of the Donor Center, responsible for ensuring production is appropriate, working with Corporate and Center Operations Management and working with Center Quality Assurance to ensure compliance with all applicable policies and regulations.  

Key Responsibilities

• Work with Corporate Quality Assurance to improve Company’s Quality Management System.
• Lead Daily, Weekly, Monthly, and additional Donor Center quality assurance tasks.
• Work with Center Operations Management and Center Quality Assurance to maintain product quality, product integrity in all processes, donor suitability, and safety of donated product.
• Assist Center Operations Management and Center Quality Assurance to maintain internal audit perspective of the Donor Center.
• Perform non-conformance, corrective action and preventative action, and complaint documentation

Required Qualifications

• A bachelor’s degree in Biological Science, Business, Nursing, Finance, or a related field or equivalent experience.
• At least 3 years of experience in a cGMP environment with plasma or whole blood experience or equivalent experience in a clinical or general business setting.

 Who You Are

• Able to multitask, set priorities, and work under tight deadlines.
• Extremely organized, process-driven, and detail-oriented.
• Exceptional oral and written communication skills. Ability to express ideas and give direction clearly and swiftly.
• An ability to put customers at ease and foster Parachute’s friendly, supportive, and “member-centric” approach

 Who You Are Not 

• Someone who isn’t excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed.
• Someone who doesn’t thrive in an environment of continuous change – we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
• Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.

Why Join Parachute?

• Competitive compensation with bonus potential 
• Medical, Dental, and Vision insurance
• Paid time off 
• Company paid holidays 
• Career growth opportunities