Kennedy Valve-Inside Sales Coordinator Trainee

Company Description

Kennedy Valve, a member of the McWane family of companies, is a gray and ductile iron foundry and computerized machining and assembly company.  We have been an active community partner in Elmira, New York, for over 125 years.

People providing peace of mind water solutions.

To save lives, resources, and property by supplying the best waterworks and fire protection products in the world.

Our culture is important to us and forms the foundation for everything we do.  Successful Team Members will embrace and perform in accordance with our following core values:

Safety:  People First – Step Up

Environment:  Protect Our Communities – Keep It Clean

Leadership:  I am Always On Stage – First Manage My Own Words & Behaviors

Accountability:  Lead Myself Well – Own It, Correct It, Learn From It, Move On

Excellence:  Always Working To Be Better – Value & Add Value

Trust:  The Speed Of Trust – Build, Don’t Break

Teamwork:  Help Each Other Be Great – Win Together

Communication:  Clear, Candid, & Constructive – Right Words, Right Time, Right Way

WHY KENNEDY VALVE?

Kennedy Valve offers great wages and robust benefits packages, as well as stability and a sense of team!

• Highly Competitive Pay $48,188-$59,527
• Prorated vacation for the first year of employment.
• 12 Paid Holidays and Paid Sick Leave
• Retirement: 401(k) & Roth IRA – 100% match on first 2% of employee contribution, 50% match on next 2%
• Educational Reimbursement after one year of service
• Employer-paid life insurance with the option to supplement
• Comprehensive Medical, Vision, and Dental plan options

Job Description

The Inside Sales Coordinator Trainee is a preparatory position intended to allow transition to placement into an existing sales territory. Once assigned to a territory, the Inside Sales Coordinator is responsible for all aspects of Sales, Marketing, and Account Management for all accounts within the assigned territory.

In addition to traditional inside sales responsibilities, the role also supports the Marketing department by assisting with website content review, submittal drawings, brochures, promotional materials, and coordinating document updates between Marketing and Engineering to ensure accuracy and consistency.

JOB DUTIES

Inside Sales Responsibilities

• Process Purchase Orders.
• Process Return Material Authorizations
• Perform general customer service duties within the department respond to emails, answer phones, communicate issues to manager.

Marketing Support Responsibilities

• Assist with periodic review and updates of website content.
• Support the organization and revision of submittals, brochures, product data sheets, and related materials.
• Coordinate between Marketing and Engineering to ensure accurate, current customer-facing documents and remove obsolete versions.
• Provide feedback from customers and reps to help improve marketing and technical collateral.

Qualifications

EXPERIENCE AND EDUCATIONAL QUALIFICATIONS

• Minimum High School Diploma required.
• Associates Degree preferred (Business, Marketing, Engineering Technology, Communications, or related field).
• Strong computer skills with working knowledge of MS Office (Excel, Word, Outlook).
• Strong verbal and written communication skills.
• Attention to detail and accuracy in handling customer and product information.
• Ability to read and interpret basic engineering drawings, specifications, and technical data sheets.
• Familiarity with digital document management and revision control.
• General understanding of website content structure and ability to identify outdated or inconsistent information.
• Comfort with PDF review/editing tools (e.g., Adobe Acrobat) and shared digital platforms such as SharePoint or Teams.

DESIRED TRAITS

• Related clerical or customer service experience preferred.
• Exceptional phone and communication skills.
• Ability to work effectively and build relationships across Sales, Marketing, Engineering, and Customer Service.
• Projects a consistent, reliable presence that inspires calm and confidence in team members and customers.
• Ability to