Parts Manager

Bergstrom Ford Lincoln of Neenah

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Key Responsibilities

• Team Leadership & Development:

  • Recruit, train, and manage parts department staff, fostering a collaborative and high-performing team.
  • Set performance goals and provide regular coaching and feedback to support team member growth.
  • Ensure team members deliver exceptional service to guests and internal departments.

• Inventory & Operations Management:

  • Maintain accurate inventory levels, minimizing overstock or shortages.
  • Manage ordering, receiving, and stocking of parts to meet the needs of service and wholesale operations.
  • Implement and oversee efficient workflows to ensure timely delivery of parts.
  • Conduct regular inventory audits to ensure accuracy and compliance.

• Guest Service Excellence:

  • Build strong relationships with guests, wholesale customers, and internal service teams.
  • Address guest inquiries and resolve issues promptly and professionally.
  • Ensure the parts department meets or exceeds guest satisfaction goals.

• Financial Oversight:

  • Monitor department performance, including sales, gross profit, and expenses, to achieve profitability targets.
  • Develop and manage the parts department budget.
  • Analyze sales data to identify trends and opportunities for growth.

• Compliance & Safety:

  • Ensure compliance with all company policies and regulatory requirements.
  • Maintain a safe and organized workspace for team members and guests.

Schedule: Monday  - Friday 8:00 am to 5:00 pm or similar variation
Base salary based on experience + a monthly performance bonus averaging $70-80,000/year.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in business or a related field preferred.
• 3+ years of experience in automotive parts operations, with at least 1 year in a leadership role.
• Strong knowledge of automotive parts and dealership operations.
• Excellent leadership, communication, and organizational skills.
• Proficiency with dealership management software and inventory systems.
• Ability to analyze data, identify trends, and implement effective strategies.
• Commitment to delivering exceptional guest service.
• Valid driver’s license.

Our Commitment to You

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts: Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance: Paid holidays (for full-time team members)
• Wellness Support:
  • Wellness Program
  • Free