Company Overview

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

Job Category

Information Technology

Position Summary

We are seeking an experienced Senior Business Integrations Specialist to join our team. The successful candidate will play a key role in bridging the gap between our IT teams (EDI and SAP), business stakeholders and customer business needs by defining and managing integration solutions such as EDI (Electronic Data Interchange) and API connections. This role requires a deep understanding of technical aspects, ERP (SAP) capabilities, business process and the business requirements of our customers in the automotive and commercial vehicle industry.

The Senior Business Integrations Specialist will work closely with both IT teams and business stakeholders to design, implement, test and maintain seamless integration solutions that support our customer-facing processes, enhance data flows, and streamline supply chain operations.

At Bridgestone Americas we value Diversity. We are building a team as diverse as the world we serve. We believe in championing all perspectives, individuals, and teams. We are creating a workplace that fosters a culture of acceptance where you are free to be your true self because what we need is who you are. We offer a variety of experiences to help you build the career that matters to you. Apply and join one of our teams to begin a career at Bridgestone Americas. Trust your talent; trust the journey. Be Bridgestone.

Responsibilities

Integration Design & Development:

• Work closely with IT and business teams to gather, document, and analyze customer requirements for integration projects.
• Develop, configure, and maintain integration solutions such as EDI and API connections to ensure seamless data exchange between the company and external partners (customers, suppliers, third-party systems).
• Design and implement data mapping, transformation, and translation rules for EDI and API integrations.
• Conduct testing of integration solutions and provide debugging support as needed.

Customer & Business Collaboration:

• Act as the primary point of contact for customers’ integration needs and ensure solutions meet their expectations.
• Understand business workflows and customer processes, translating these into technical integration requirements.
• Facilitate ongoing communication with customers regarding integration progress, issues, and updates.

Project Management & Documentation:

• Lead integration project timelines, ensuring milestones and deadlines are met.
• Prepare technical documentation, including integration specifications, workflows, and test cases for the business side (acceptance criteria to ensure ERP capabilities exist and integration mapping is sufficient)
• Ensure integration solutions comply with industry standards
• Ensure standardization of business process

System Support & Troubleshooting:

• Provide post-implementation support for integrations, resolving any issues related to EDI and API connections.
• Continuously monitor integrations for performance, availability, and accuracy.
• Troubleshoot and resolve any connectivity issues between systems and customer networks.

Continuous Improvement:

• Stay up-to-date with industry trends and best practices related to integrations (EDI, API, and other data exchange methods).
• Recommend and implement improvements for existing integrations to optimize performance and functionality.
• Recommend best practices