Readiness Project Manager - Remote

At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.

Every day, we’re empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet – for each other, for our customers and for generations to come. Our cloud-based platform RapidResponse ensures that the products we need – everything from medicine and cars, to day-to-day items like toothpaste – make it to market and into our hands when we need them with minimal ecological footprint.

We make the world better, and you can too.

Readiness Project Manager, Deployment Readiness (GCC Operations)

About the team

The Deployment Readiness group within Global Customer Care Operations works with Kinaxis and Partner deployment teams to help drive the readiness and success of complex customer deployments. The Readiness Project Manager will work closely with deployment team delivery leads through deployment milestones to review critical deliverables, identify and escalate deployment risk, and analyze incremental readiness for go-live.

What you will do

• Collaborate with Kinaxis and Partner deployment team delivery leads to understand the deployment scope and schedule, and work with them through the deployment lifecycle
• Conduct deployment milestone and other Deployment Readiness reviews with Kinaxis and Partner deployment team delivery leads
• Review deployment deliverables as defined by the Deployment Readiness process to inform deployment readiness
• Identify and escalate risks that arise through deployment reviews, working with internal and external stakeholders alike
• Assess and report on deployment health and readiness for projects in your portfolio  
• Support the effective execution of Design & Deployment Assurance-supported projects
• Support the collection, analysis and reporting of Deployment Readiness Key Performance Indicators
• Champion the Deployment Readiness Management process and enablement tools with internal and external stakeholders
• Provide input and support in Deployment Readiness program improvement initiatives

What we are looking for

• 5 years of progressive Project Management experience within a high-tech environment, preferably in the readiness and/or software implementation/SaaS space
• Experience working with implementation Partners
• Experience in project and issue tracking tools, such as but not limited to Jira
• Organized, analytical thinker who pays attention to detail
• Strong communication and negotiation skills to effectively communicate with internal and external stakeholders at all levels
• Strong presentation and facilitation skills
• Ability to self-direct, prioritize activities and work on multiple project demands in a fast paced global environment
• Ability to work independently, think critically, make sound judgement decisions and recommendations to solve problems
• Experience with the Kinaxis RapidResponse® platform and supply chain management principles considered an asset

Education/Certifications

• Post-secondary degree or diploma in a related field
• PMP certification considered an asset
• ASCM or other supply chain management certification considered an asset

What we have to offer

• Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never “done. That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.
• Great People - We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
• Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
• Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’ differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen. 

For more information