Specialty Dental Manager

Description

TRAVEL REQUIRED BETWEEN ALL CLINICS

Job Summary:

 Enhance the operational efficiency, market presence, and growth of specialty  dental services across all office locations.

 Job Class: 

Full Time, Exempt Salaried

 CORE FUNCTIONS: 

• Specialty Program Management and Oversight

 • Responsible for overall Specialty program, achieving targeted performance goals  while supporting our Specialists in providing high quality clinical care

 • Determine office needs for specialty coverage, and work with existing office  teams to drive internal patient referrals onto the Specialists schedules 

• Be the internal “thought leader” on Specialty, identifying improvement  opportunities to continue driving business performance in the specialty program

 • Office Visits and Schedule Optimization

 • Establish a weekly Specialist provider visitation schedule for each office. 

• Review daily Specialist schedules to ensure maximum efficiency and patient  satisfaction.

 • Coordinate with Specialists and office staff to optimize treatment planning  processes.

 • Analyze treatment plans to ensure they align with the best practices and current  patient needs.

 • Confirm all patient appointments in advance, ensuring patients understand what  to expect clinically and any required financial payments at time of service 

• Evaluate Current Staffing to ensure proper Dental Assistant coverage for specialty  days 

• Dental Claims Oversight: Introduce a monthly audit system to review dental claims' accuracy and  completeness. 

• Ensure that claims are “clean” by end of day

 • Review Claims on weekly basis  

• Integration and Promotion of New Specialists (New Oral Surgeon) 

• Design an onboarding program, including training and introduction to office  teams. Set up supplies, assistants, assist and all other needs for OS success 

 • Collaborate with marketing teams to launch promotional campaigns, business  cards, flyers, and brochures within and outside our network, highlighting the oral  surgeon's expertise.

 • Work with marketing to update website content for all specialists, ensuring  accuracy and SEO optimization. 

• Collaborate with specialists to produce informative articles, patient testimonials,  and lectures to promote the practice. 

• Collaborate with a web developer to ensure the site is user-friendly and  optimized for search engines. 

• Communication and Updates 

• Establish a monthly newsletter system, informing offices of upcoming specialty  service openings and other relevant updates.

 • Facilitate regular communication between specialists, office teams, and outside  referrals, promoting seamless coordination.

 • Performance Analysis and Feedback: • Introduce a feedback system, gathering insights from specialists, office staff, and  patients. • Periodically review key performance indicators (e.g., patient seen, website traffic,  successful claims processed) to gauge developmental progress 

Requirements

1+ years management experience in dental field, with emphasis on Periodontal/Oral Surgery (required)

1+ years dental insurance experience (required)