Adult Outpatient LNA/Medical Assistant

Northeast Kingdom Human Services (NKHS) is a 501(c)(3) private not-for-profit organization operating with the purpose of promoting a high quality, comprehensive community mental health program in Vermont’s beautiful Northeast Kingdom. Our mission is to enrich communities and enhance the ability of individuals and families to improve their lives.


Join our team where you'll play a crucial role supporting the Medical Team! Your responsibilities will range from daily chart prep to recording client vital signs and assisting with insurance authorizations. You'll also manage the prescription refill line.
About Northeast Kingdom Human Services
NKHS is a 501(c)(3) private not-for-profit organization operating with the purpose of promoting high quality, comprehensive community mental health programs in Vermont’s beautiful Northeast Kingdom. Our mission is to empower individuals, families, and communities by promoting hope, healing, and support. NKHS is a Designated Agency contracted with the State of Vermont to provide the highest quality of service in the areas of adults with intellectual/developmental disabilities, children and youth with serious emotional disabilities, and adults with mental health and substance use challenges. We serve the populations of Caledonia, Essex, and Orleans counties through a wide variety of targeted programs for individuals of all ages. NKHS has over 500 employees providing case management, community and home supports, residential care, psychiatry, medication management, therapy, vocational supports, school based counseling, emergency care, and respite services. These services are provided annually to nearly 4,000 of our local community members, helping them overcome challenges and achieve health in mind, body, and spirit. Visit us at NKHS.org Check out Life in the NEK of Vermont
RESPONSIBILITIES & SCOPE

• Prescription Management: Ensures smooth medication access for clients by monitoring the refill line, communicating with pharmacies, and obtaining necessary authorizations.

• Client Interaction and Vital Signs: Provides personalized care by greeting clients, conducting vital sign assessments, and promptly communicating any relevant findings to medical providers.

• Appointment Scheduling and Documentation: Manages appointment scheduling efficiently and maintains accurate client records in compliance with organizational standards.

QUALIFICATIONS
• High school diploma or equivalent.
• 2 years secretarial/administrative experience.
• Experience in an outpatient healthcare setting, CNA/LNA or MA preferred.
• Familiarity with behavioral health services preferred.
• Organizational and basic clerical skills required.
• Must be able to perform possible overtime during peak periods.
• Must be able to plan, organize and accurately perform work.
• Must be a team player, able to work flexibly with the needs of clients, and the needs of the agency and co-workers.
• Must demonstrate dependability regarding work schedule and address the needs of the client and referral source efficiently and in a courteous, professional manner.
• Must possess the ability to work independently and as part of a team.
• Must be able to effectively communicate verbally or in writing

SALARY & BENEFITS
• Competitive Salary: $18.25 - $22.31/hr, based on experience.
• Health and dental insurance.
• 403b retirement plan with Agency contribution and match.
• Generous paid time off, 12 sick days and 12 paid holidays.
• Outstanding employee wellness program
• Exceptional benefits package including low-cost medical and dental, short-/long-term disability coverages, life insurance, AFLAC, employee assistance program, and additional optional benefits.


NKHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.


Northeast Kingdom Human Services is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.