Office Commercial Appliance Parts and Business Support
Mr. ApplianceAbout the role
- 401(k)
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Company parties
- Dental insurance
As a Commercial Appliance Parts Office and Business Support , you are a KEY member of the team and representation of our company all day long as you speak on the phone, review work orders, order and return parts, do part research, submit warranty claims, support your team of technicians and maintain clear communication with the client as well as the other team members. You are also responsible for handling service requests, putting the right pieces into place for the technician to complete the service requests, implement the highest quality level of service, problem solve, and possibly field the occasional client concerns or complications. Exemplifying our code of values, you show respect and courtesy to all clients and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. You MUST be extremely comfortable asking questions, making telephone calls, doing research, being resourceful and quick on the computer, and have a good brain for math. You must be organized and have great ideas. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
To be a good fit with our team, you have:
- SUPER Positive Attitude, OPTIMISTIC outlook on life and the world around you in general.
- Problem solving skills. The mindset we are looking is the natural tendency to say/think in a way that looks to find a solution and maybe think outside the box, rather than needing the solution to be obvious and figured out for you.
- Team player who can work independently (Meaning, you get along great with just about anybody, and you are open to hearing other ideas, brainstorming, etc. And that you ALSO are completely capable of being resourceful, sharing your own ideas, getting the job done and going the extra mile when needed without being directed to do so.)
Other features that may be important to you:
- We are a Certified California Green company
- Immediate advancement and pay increase available upon showcasing skills
- Helpful note to the applicant:
Being a part of a huge franchise system is great for support and advancement opportunities! AND being a franchise ALSO means that we are an independently owned and operated business (meaning we have a small office where we are all friends, family and a true team).
When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren’t working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn’t enough, there’s competitive compensation and flexible working hours. Give us a shout.
Notice
Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and em
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