Marketing Operations Data Specialist

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a global Marketing Operations Data Specialist.

Reporting to the Senior Project Manager, Marketing Operations, the Marketing Operations Data Specialist is responsible for collaborating cross-functionally to develop dashboards, automate reporting, implement new technologies and surface actionable insights that drive strategic decisions across the marketing lifecycle for a variety of marketing, branding, and communications projects.

By leveraging your creative problem-solving skills, client service mindset, marketing operations experience, and ability to think strategically about marketing process improvements, you will be a core member of our new and growing Marketing Operations Team.

Morgan Lewis recognizes the benefits of supporting flexible working arrangements. This position will reside in our New York office with a 3 day in-office hybrid schedule.

Current US work authorization is required.

Key functions and responsibilities:

• Evaluate marketing processes using data insights to recommend workflow optimizations, automation opportunities, and efficiency improvements across the Marketing Department including Communications, Editorial, Creative & Brand Management, Operations, and Public Relations.

• Collaborate with cross-functional teams (Business Development, Knowledge Management, IT and Finance) to align reporting metrics and enhance data-informed decision-making.

• Manage and optimize data from marketing platforms, CRM, CMS, and other business intelligence tools.

• As required, support select marketing content such as awards, recognitions, SOPs, and additional content.

• Oversee project intake for core marketing service requests, confirming all necessary details and supporting documentation have been received.

• Assign projects to internal team members or outside service providers, ensuring a suitable match of skills and availability required for each assignment.

• Create structured project workflows and ensure all projects are reviewed and approved by all relevant parties to ensure quality and alignment with objectives.

• Ensure agreed-upon deadlines are realistic and achievable. Manage agreed deadlines (service level commitment – SLC) accurately.

• Maintain regular and clear communication with project stakeholders to ensure alignment with related projects and mitigation of project/task risk.

• Partner with stakeholders to scope data needs and implement performance-tracking solutions that support marketing programs and projects.

• Convert complex data sets into meaningful insights that inform strategic initiatives and decision-making.

• Analyze large datasets, automate recurring reporting, and support marketing ideation.

• Ensure data accuracy, hygiene, and governance across all sources and touchpoints.

• Develop and maintain standard dashboards, SharePoint solutions, and reporting resources using various technology platforms, including Power BI, Qlik, and Power Automate, to monitor marketing performance and volume, operational KPIs, and quality output.

• Optimize data from marketing platforms, CRM, CMS, Foundation, and other business intelligence tools.

Experience and qualifications:

• Bachelor's Degree and minimum of 2-4 years of experience in marketing data analytics, business intelligence, or marketing operations, preferably in a professional services or B2B environment.

• Must be legally authorized to work in the United States.

• Advanced proficiency in Power BI, SharePoint, Power Automate, and data fundamentals is required.

• Hands-on experience working with large, complex datasets and database tools.

• Excellent verbal and written communication skills; ability to explain insights to non-technical stakeholders.

• Ability to work on diverse projects effectively with various teams, employees, and lawyers across the firm at all levels, including senior management and stakeholders.

• Experience using Python and/or R for data analysis, automation, or dashboard integration preferred.

• Familiarity with CRM systems (e.g., Dynamics, Salesforce, InterAction, Marketo, etc.), marketing automation platforms, firm intelligence (Foundation), and enterprise analytics environments preferred.

• Strong analytical skills, with the ability to interpret data and make data-driven decisions.

• Strong interpersonal skills, with the abilit