Patient Companion

Company Description

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: LP_00016346-2657239

Job Description

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

Patient companions or sitters are health care workers assigned by nursing staff to observe patients who are at risk for adverse events (falls, self injury, harm to others). The patient companion will follow the plan of care for the patient as outlined by the RN and will keep the assigned patient under continuous observation at all times, including during transport and while using the bathroom. Any changes in the patient condition will be reported to the co-assigned RN immediately.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Receives handoff from RN who is assigned to the patient, Communicates with RN during shift about patient status.
* Performs hand hygiene before and after patient contact. Carries out isolation procedures and utilizes universal precautions.
* Maintains safe environment for patient by performing constant observation. Accompanies patient when leaving unit. Utilizes safety devices (bed rails, wheel locks). Notifies RN if tubes/catheters become disconnected or if patient condition changes from baseline.
* While performing constant observation, provides diversionary activities such as reading, play, TV. Orients patient to person, time and place, as needed.
* Anticipates needs for patient including placing useful items around patient and providing companionship as well as observation.
* With patients on suicidal precautions, observes for patients surroundings/belongings or if patient is trying to obtain items that could cause themselves injury or harm.
* Utilizes C I Care fundamentals at all times and with every interaction.

Qualifications

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: High School Diploma or GED equivalent

Experience: None required.

License/Certification:

• Basic Life Support by American Heart Association (AHA)
• or
• RQI Healthcare Provider Basic Life Support

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

* Ability to accurately, completely, and independently perform the reading, writing, and arithmetic required by the job.
* Ability to be patient and courteous and use active listening skills.
* Ability to communicate effectively with staff, patients, and families, both verbally and in writing.
* Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
* Ability to maintain confidentiality of sensitive information.
* Ability to provide appropriate care based on the needs of the specific individuals, including age.
* Ability to solve problems effectively using appropriate resources; is productive in workflow, skills, and organization.
* Ability to speak, read, write, and understand English effecti