Jobs and Careers
FI
Dispute Chargebacks Sr. Specialist
First National Bank TexasUnited Statesfull_timeVerifiedPosted 16 Jun 2025
About the role
* Properly process chargebacks
* Properly report fraud transactions
* Review and process rejected claims
* Process re-presentments and attach merchant documents to cases
* Review transactions on system generated reports for proper authorization and process chargebacks on bank-initiated claims
* Properly update cases to reflect chargeback status, corresponding accounting entries, and actions related to the chargeback
* Meet daily deadlines and goals
* Perform assigned tasks in accordance with regulations, company policies and procedures
* Regular and predictable attendance and punctuality
* Other duties as assigned
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
*Position level dependent upon experience
FCBI is an equal opportunity employer. Qualifications * At least 18 years of age
* High School Diploma or Equivalent
* Chargeback experience preferred
* Professional written and verbal communication skills
* Working knowledge of Microsoft office and general office equipment
* Ability to work with minimal supervision
* Detail oriented and ability to organize and prioritize
* Capable of meeting deadlines
* Must be able to get along with co-workers and work effectively in a team environment
* Must successfully pass background investigation according to company policy
* Properly report fraud transactions
* Review and process rejected claims
* Process re-presentments and attach merchant documents to cases
* Review transactions on system generated reports for proper authorization and process chargebacks on bank-initiated claims
* Properly update cases to reflect chargeback status, corresponding accounting entries, and actions related to the chargeback
* Meet daily deadlines and goals
* Perform assigned tasks in accordance with regulations, company policies and procedures
* Regular and predictable attendance and punctuality
* Other duties as assigned
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
*Position level dependent upon experience
FCBI is an equal opportunity employer. Qualifications * At least 18 years of age
* High School Diploma or Equivalent
* Chargeback experience preferred
* Professional written and verbal communication skills
* Working knowledge of Microsoft office and general office equipment
* Ability to work with minimal supervision
* Detail oriented and ability to organize and prioritize
* Capable of meeting deadlines
* Must be able to get along with co-workers and work effectively in a team environment
* Must successfully pass background investigation according to company policy
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s