Payor Relations & Contracts Coordinator

Summary Statement

For more than a century Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 8,000 employees worldwide and 1,100 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

 

We are looking for a Payor Relations Representative to join our team in Austin (Hybrid work schedule. Strong candidates may be considered for remote locations.)

Duties & Responsibilities

• Complete forms and rosters from insurance payors
• Manage insurance payor portal access
• Setup business unit staff members with insurance portal access
• Notify insurance payors of location updates
• Update ContractWorks and Payor Portfolios as necessary
• Submit documentation to insurance payors
• Assist business unit staff members with escalated inquiries
• Submit network participation requests to insurance payors
• Effectively communicate and assist leadership in identifying and resolving issues with insurance plans
• Provide management updates on current tasks/projects
• Maintains knowledge of current health plans and governmental payor requirements
• Ensure workload is complete and accurate by the end of the work shift daily, weekly, and monthly
• Observe and communicate to management any opportunities to streamline processes and improve efficiency in day-to-day operations
• Adhere to HIPAA and PHI Regulations
• Completes special projects and other additional duties as assigned

Qualifications

• Strong attention to details
• Effective organizational, time management, and planning skills to meet deadlines 
• Exceptional communication skills for accurate, concise, and organized oral and written presentations and reports  
• Active listening, reading, and comprehension skills for analyzing reports, charts, and correspondence  

Minimum Qualifications – (Education, Experience, Certification, & Licensure):

• High School Diploma or equivalent, or 
• Minimum 1-year experience in the Healthcare Industry, preferably in Payor Relations; Credentialing or Medical Billing in orthopedics, prosthetics, and durable medical equipment 

Compensation Data

Annual Salary Disclosure: $ 39,000.00 to $ 47,000.00

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%
• Paid parental leave

 

Ottobock will not discriminate against any applicant for employment because of race, color, age, religion, sex, pregnancy, sexual orientation