Senior Director Strategic Clinical Quality - Central Group

This is a remote opportunity within the Central operational area! The individual selected must reside in the Central territory. Travel required!

PURPOSE AND SCOPE:

Provides strategic direction and support to facilitate the achievement of company goals regarding improved patient outcomes and superior quality standards. Provides oversight and guidance to clinical quality teams and supports divisional operation teams regarding the practice of continuous Quality Assessment and Performance Improvement. Collaborates with Operational partners, Education, Nutritional Services, Social work Services, Regulatory, Technical Services and Clinical Services departments in defining and developing quality strategies and initiatives for the improvement of clinical quality outcomes. Oversees the execution of the strategy and implementation of initiatives. The scope of the clinical quality oversight of the position covers in-center or home hemodialysis and home peritoneal dialysis.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Collaborates with Clinical Quality leadership regarding establishing operational objectives and work plans based on business goals to assure alignment. Communicates regularly with other teams such as nutritional services, social work services, education, regulatory, clinical services and operations, obtaining feedback and analyzing the recommendations made to contribute to the resolution of related issues and create positive outcomes.
• Responsible for planning, directing, implementing, coordinating, and evaluating quality programs and activities aligned at the operational group level(s) to ensure optimal and effective attainment of corporate goals, policies and procedures.
• Defines and executes quality strategy and initiatives at operational group level(s) providing the pertinent oversight and direction for the administration of clinical quality management policies, standards and processes developing long and short-term goals and objectives related to improvement of clinical outcomes and patient safety.
• Technically proficient in utilizing appropriate dashboards to monitor high-level quality trends. Analyzes complex quality issues using in-depth knowledge of organizational objectives. Evaluates results and identifies strategic opportunities to drive quality improvement activities.
• Collaborates with Clinical Quality Directors in the implementation and integration of the Clinical Quality Program into the standard operating procedures of all clinics within assigned operational group(s).
• Ensuring oversight and clear direction for standardized operating procedures across organization.
• Oversees the development, implementation and evaluation of quality plans and programs to reduce operational and safety risk.
• Participates in the development of quality policies and procedures that support superior patient outcomes and compliance with all pertinent regulatory requirements.
• Collaborates with the appropriate corporate stakeholders regarding the communication and training of personnel on Clinical Quality policies and procedures.
• Collaborates with Value Base Care, CKCC and Payor Program leaders to coordinate efforts of field education and support.
• Responsible for and achievement of Quality Incentive Program (QIP) social key performance indicators.
• Responsible for oversight of the development and revision of quality tools for use in the facilities.
• Designs and formulates specialized training programs and policies for national implementation with the primary goal of utilizing these programs to reduce risk exposure in the areas of clinical practice, quality, regulatory, business and customer service.
• Ensures and facilitates a frequent evaluation and audit process to determine effectiveness of Quality related programs and initiatives; to identify improvements for action that result in achievement of quality goals.
• Ensures conclusions from data collection and auditing activities are incorporated into the education and training programs as appropriate.
• Supports the building of collaborative relationships with Medical Directors and Medical Advisory Board Members to promote quality outcomes, providing guidance regarding addressing barriers to improvement and promoting evidenced-based and better clinical practices.
• Ensures the appropriate communications between field Quality team staff, Corporate Quality and Clinical Services staff and the relevant Operations management. May prepare written communications for distribution within the assigned group regarding various initiatives and projects collaborating with the stakeholders as needed.
• Reviews and analyzes information and data pertaining to clinical qua