Team Lead - 2nd Shift - Warehouse & Shipping

RESPONSIBILITY LEVEL:

Under the supervision of the Area Supervisor/Manager, this position is a distinguished resource to provide direction regarding processes, procedures, and information within assigned area.  Accountable for the team’s overall departmental safety, quality, productivity, On time Delivery, performance, customer service, and process improvements.  Works closely with other departments and management to ensure daily objectives are met with assigned team of associates. 

PRINCIPAL DUTIES:

Champion a Safety Culture

• Using JCI tools and best practices and participation in JCI programs and committees empower employees to take responsibility for their own safety as well as the safety of others. 
• Safety Awareness - Relevant knowledge to train new employees or existing employees on the proper processes/equipment in the department.  Knowledge of JSA’s, PPE usage, 5S, and all safety regulations in the facility.

Drive Improvements to Metrics. 

• Monitors departmental activities and ensures requirements are met in regard to: Safety, Quality, On-Time Delivery, Customer Service, Production Cost, and Inventory Management.  
• Monitors scrap rates, productivity, on-time delivery, and standard hours.  Works with the Quality department to resolve Customer Complaints and any supplier issues. Works with Customer Service provide them shipment documents for invoicing and Receive Small parts orders requests.

Continuous Improvement. 

• Ability to manage time and deliver results.  
• Ability to develop unique and novel solutions to problems; use intuition and a new way of thinking to create a positive approach with opportunities for enhancement.  
• Ability to resolve production issues resulting in true root cause analysis.
• Firmness to drive changes in processes and to provide facts supporting procedural processes with engineering team understanding value-add versus non-value add activities and improve the ratio.

A floor Champion who builds teamwork among peers. 

• Displays professionalism in the workplace, able to perform duties during times of stress and pressure.    
• Fosters a sense of pride, quality, and team synergy within the facility.   

Flexibility. 

• Availability to work overtime and/or move between shifts for training and/or coverage purposes to support production as needed.  

Computer Literacy

• Demonstrated ability to use computer utilizing software such as Microsoft Office, Microsoft Excel, Microsoft Word, and ERP systems.
• Relevant knowledge to look up production orders, key parts into inventory, and use the system as a tool to assist in production.

Miscellaneous

Accurately picking, packing, weighing, and labeling products for shipment according to customer orders, ensuring proper packaging and sealing, maintaining inventory records, and adhering to shipping regulations, often working in a warehouse & Shipping environment, and utilizing various shipping tools and system

• Experience with International Shipments paperwork.
• Perform material handling, set-up, and other departmental serving duties as required.
• Perform other assignments as directed by management.

REQUIREMENTS:

• Requires a high school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and 2 years of experience.  Some training and/or supervisory experience desired.
• Forklift Certification.
• Excellent communication & interpersonal skills. 
• Ability to lead change in a team environment. 
• Ability to build effective teams; creative thinker. 
• Collaborative style as well as the ability to work cross-functionally. 
• Ability to maintain confidentiality. 
• Excellent Computer Skills, ERP System experience.
• Ability to deal with ambiguity as well as make effective decisions. 
• Ability to balance multiple priorities/activities; results-driven in a high paced environment. 
• Must have problem solving skills and be able to generate unique alternative solutions. 
• Knowledge of or ability to quickly learn organization’s structure, policy culture, resources, and information sources. 
• Ability to train new employees.
• Ability to read, communicate and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in the English Language.
• Customer Focus.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully pe