Senior Associate, Manufacturing Support

ROLE SUMMARY

The Digital Manufacturing Team is responsible for the delivery of Pfizer’s Core Digital Manufacturing Operations Management (MoM) capabilities at every level of the Pfizer Global Supply (PGS) Plant Network (ISA 95 Levels 0-4). These solutions are critical to Manufacturing & Lab Execution, Manufacturing Process Intelligence and Production Optimization that aim to improve product quality, increase asset utilization/uptime, automate manual workflows, and streamline plant floor operations. The Digital Manufacturing vision is to “Simplify processes and experiences to drive PGS outcomes”.

The Manufacturing Support Team manage many of Pfizer’s Core Manufacturing & Engineering Solutions, while enabling a secure, seamless flow of contextualized data from the device & control levels, all the way to the top of the Enterprise. Our goal is to create persona driven, connected experiences across our shop floors to predict and optimize operations, while providing real-time insights to operators. Come join us to create Pfizer’s Factory of the Future!

The Senior Associate, Manufacturing Support will utilize subject matter expertise (SME) in the area of Enterprise Asset Management Systems (EAMS), to develop, deliver and support high-value solutions to Pfizer’s business. An ideal candidate will have a technical background with strong business process understanding of plant and equipment management and related procurement processes.

ROLE RESPONSIBILITIES

The Senior Associate, Manufacturing Support  colleague’s responsibilities include but are not limited to:

• Ensure adherence to Agile framework and the Software Development Lifecycle Management, working closely with the Business owners and Product owners, the EAMS Scrum Master, and the Development team.

• Develop and support engineering solutions, with particular focus on design, analysis, and support of the Enterprise Asset Management Solution (EAMS), Pfizer’s CMMS Solution.

• Support EAMS User Forums, User Training and Governance alignment.

• Support product owner key activities (e.g. backlog management, program increment planning, etc.) to provide clear direction to agile teams on work priorities.

• Partner with and support the Business Users during the User Acceptance Testing sign-off for Production Releases.

• Support the Change Control Process with Technical and QA Teams for the deployment of EAMS application version upgrades.

• Support Disaster Recovery Planning activities related to EAMS.

• AC&D (Acquisitions, Collaborations & Divestitures) Support for project planning and mobilization of digital and engineering resources to deliver new EAMS deployments and divested EAMS deployments.

• Support Inspection Readiness and Regulatory Board(s) Audits, as and when needed.

BASIC QUALIFICATIONS

• •Bachelor’s degree with three years of relevant experience ; OR  Master’s degree with one year of relevant experience; OR    Associate's degree with six years of relevant experience; OR  Eight years of relevant experience with a high school diploma or equivalent

  Excellent presentation skills

• Experience with Agile Software Delivery

• Ability to work across concurrent activities and successfully adapt to changing priorities as required.

• Must have strong analytical skills, excellent verbal and written communication skills, be detail-oriented, self-directed, and a team player.

• An understanding of system GMP (Good Manufacturing Practice) requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments.

• Strong experience using MS Office Products (i.e. MS Word, Excel, PowerPoint, Access)

PREFERRED QUALIFICATIONS

• Experience with Agile Software Delivery and/or Scrum Master Certification a plus.

• Understanding of engineering solutions in a pharmaceutical environment, with experience of a industry standard EAM Solution.  EAMS solutions such as Infor EAM, Hexagon EAM or Maximo, and 1-2 years of experience with information systems implementations.

  
PHYSICAL/MENTAL REQUIREMENTS

Ability to manage many parallel objectives and changing priorities. Understanding complex interrelationships between system components and design/implementation decisions.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Ability to travel up to 25% and must be able to support weekend or night cutover and/or upgrade activities.

• Last day to apply: July 19 , 2024