Technical Analyst- Mortgage Lending Junior, Full, or Senior (Depending on Experience)

Company Description

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

Job Description

The Technical Analyst Junior position partners with the Mortgage Lending Management Team to manage mortgage Loan Origination Systems (LOS), mortgage loan Point of Sale systems (POS), associated applications, and reporting functions.  They are responsible to utilize all available resources to remain proficient and knowledgeable on Mortgage Lending associated technologies.  Provide direction to Information Technology staff in order to provide a bridge between credit union functions and Mortgage Lending functions.  Act as a resource to all credit union management to source data, build complex reports, test calculations, and program application interfaces. This position will develop plans for system improvements, organize resources to ensure maximum automation for efficiency, and manage technology vendor relationships to ensure highest and most consistent performance of current systems.  Finally, the Technical Analyst will maintain responsibility to monitor security of information to prevent conflicting functions that expose the credit union to privacy concerns, risk of losses, or compliance violations.

The Technical Analyst full position partners with the Mortgage Lending Management Team to manage mortgage Loan Origination Systems, associated applications, and reporting functions. They are responsible for utilizing all available resources to remain proficient and knowledgeable on Mortgage lending-associated technologies. Provide direction to Information Technology staff in order to provide a bridge between credit union functions and Mortgage Lending functions. Act as a resource to all credit union management to source data, build complex reports, test calculations, and program application interfaces. This position will develop plans for system improvements, organize resources to ensure maximum automation for efficiency and manage technology vendor relationships to ensure the highest and most consistent performance of current systems. Finally, the Technical Analyst will maintain a responsibility to monitor the security of information to prevent conflicting functions that expose the credit union to privacy concerns, risk of losses, or compliance violations.

The Technical Analyst Senior position partners with the Mortgage Lending Management Team to manage mortgage Loan Origination Systems, associated applications, and reporting functions.  They are responsible to utilize all available resources to remain proficient and knowledgeable on Mortgage Lending associated technologies.  Provide direction to Information Technology staff in order to provide a bridge between credit union functions and Mortgage Lending functions.  Act as a resource to all credit union management to source data, build complex reports, test calculations, and program application interfaces. This position will develop plans for system improvements, organize resources to insure maximum automation for efficiency, and manage technology vendor relationships to insure highest and most consistent performance of current systems.  Finally, the Technical Analyst will maintain responsibility to monitor security of information to prevent conflicting functions that expose the credit union to privacy concerns, risk of losses, or compliance violations. 

The Sr. Technical Analyst acts as a subject matter expert and team lead to the other Technical Analysts and Jr. Technical Analysts.  They may direct work activities on assigned projects and provide training as needed to team members. 

Essential Functions at the Technical Analyst Junior level:

• Utilize a help desk ticket tracking system to prioritize, monitor, document progress on projects/critical issues, and provide reports for later analysis. Complete entry level tickets as assigned including but not limited to new hire onboarding system access, termination of mortgage system permissions and password resets. Generate daily, weekly, and monthly reporting.
• Assist with various recurring projects to include Disaster Recovery responsibilities, control of system and data security, and partnering with internal peers to ensure compliance. This includes semi-annual