Jobs and Careers

Senior Sales Manager – After Sales

Rolls-Royce

United Statesfull_timeVerifiedPosted 10 Mar 2026

💰 $197,476/yr($121,524/yr – $197,476/yr)

About the role

Job Description

Title: Senior Sales Manager - After Sales

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Key Accountabilities:

Identify and manage after sales sales business opportunities for Direct Rail End Customers and Distributors/Dealers serving Rail Customers primarily Latin America and secondarily North America.
Provide responsive assistance to coordinate and support Direct Rail End Customers and Distributors/Dealers serving Rail Customers on requests for service sales product information and quality concerns
Contact, advise and quote Direct Rail End Customers and Distributors/Dealers in prospecting for new sales representing after sales product lines
Promote Direct Rail End Customer and Distributor/Dealer training with regards to after sales parts topics, systems, products, programs and promotions.
Ensure that parts inventory and training levels are sufficient (ex. at Distributors/Dealers) to provide quality sales and after sales support
Identify new business opportunities for mtu after sales products, develop and execute proposals, quotes and follow through to make the sale
Collect forecasts and develop business cases for future mtu after sales products and services
Track and report on industry trends, business conditions and account status to develop future products and sales
Identify and resolve customer concerns and complaints in a timely and satisfactory manner
Oversee and investigate policy matters in the field using a fair and equitable perspective thereby creating goodwill and future sales
Monitor, implement and evaluate mtu's procedures, policies and agreements to increase customer awareness and compliance
Prepare and present professional presentations to customers, management and staff
Maintain knowledge of mtu products, applications, after sales systems, procedures and policies
Attend trade shows and events and reports activities
Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct.
Perform special projects as required

Basic Requirements:

Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Bachelor’s degree in Engineering or Business Management and 5 years of applicable experience in support, sales or parts-marketing within after-sales or 9 years of experience in service support, sales or parts marketing within after sales
Ability and willingness to travel domestic and international on short notice, up to 75% of the time
Excellent language skills in English and Spanish

Preferred Qualifications:

Excellent knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Excellent oral and written communication skills
Excellent interpersonal skills
Excellent organizational, planning and follow up skills
Excellent analytical ability to handle very complex issues
Strong leadership/negotiation skills
Strong self-starter with the ability to work extended periods without direct supervision
Strong problem solving skills and ability to make decision on their own
Strong knowledge of the practical application of systems to analyze and report on stock levels, new parts orders, shipments, and sales of after sales products
Proficient with MS Office Suite
Knowledge of mtu organization (products, policies & procedures)
Knowledge of SAP operating system

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.