Manager, MuleSoft SMB Sales Strategy

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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Do you enjoy a blend of strategy and operational execution? The MuleSoft Sales Strategy and Operations team partners directly with the sales leadership team as a trusted advisor, passionate about strategic planning, sales optimization and business operational support. You will collaborate with many cross-functional teams such as finance, employee success, marketing, operations, and others. This is a high-impact role, with constantly evolving priorities and demands. You will think strategically, arrive at a focused execution plan, and own the plan to fruition. Example of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, Salesforce product playbook, territory alignment, data quality, business planning, market segmentation, sales pipeline, and business performance review. Our goal is to drive scale and execution across our growing Global SMB organization.

We’re looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to handle multiple priorities, and ability to deal with ambiguity effectively.

Responsibilities:

• Orchestrate the design and implementation of all aspects of the Global SMB Go-To-Market plan under the annual sales strategy planning cycle. This includes account segmentation, resource allocation, territory assignment, compensation, quota setting, etc.

• Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership.

• Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, propensity to buy, white space, etc.)

• Drive forecast management excellence to ensure sustained, predictable growth across all business units, coordinate weekly forecast calls to track status of sales pursuits.

• Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews.

• Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes.

Minimum Qualifications:

• 5+ years of professional experience, ideally in consulting or sales strategy/business operations roles

• Experience with quantitative analysis and financial modeling

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications:

• Ability to translate complex information into easily consumable insights

• Self-starter and high degree of motivation to go above and beyond the task at hand

• Excellent communications and presentation skills

• Experience with R, Python, SQL, Tableau (or similar analytical packages) a plus

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