Patients Account/Benefits Clerk

At MHMR Concho Valley, our mission is “Working together to help people help themselves.”

If you are serious about making a difference, we guarantee you’ll love being a part of the MHMR Concho Valley.

MHMR Concho Valley - MHMRCV (Concho Valley Center For Human Advancement) has an open position. 

GENERAL DESCRIPTION

This position assists with verifications of insurance coverage and pre-certification. Is able to help review patient account files and ensure their accuracy and completeness; receives and answers all billing-related inquires. Follows-up on patient accounts from date insurance claims are billed to receipt of payments. Completes annual financial assessments and routinely reviews to update patient accounts to correct financial status. Completes initial financial assessment for intake. Determines amount of patient's responsibility after third party payment, discusses financial matters concerning balances offering financial arrangements to patients upon admission, as well as outstanding balances upon discharge. Refers delinquent accounts to accounts manager for collection of balances. Receives and reviews past due bills and follow-up documents; contacts patients and/or third-party payer organizations to secure payments or arrange alternative settlement plans; identifies problem delinquencies and recommends their disposition; prepares and maintains collection-related records. Mail out billing statements. Assist clients with TANF, Medicaid and SSDI/SSI applications. Must be willing to be mobile and flexible. Performs other duties as assigned.

EDUCATION

Bilingual (Spanish/English) preferred. Familiarity with claims processing and health related account and collection work.  Graduation from a standard senior high school or equivalent required, supplemented by courses in business administration is preferred.  Experience and education may be substituted for one another.    

LICENSE/CERTIFICATION

Valid Texas driver's license and must be insurable on the Center's insurance.

KNOWLEDGE SKILLS AND ABILITIES REQUIRED

Demonstrates working knowledge of medical billings, third party reimbursement, Blue Cross, Medicare, Medicaid and commercial insurance coverage required; effective interpersonal and verbal communication skills to interact with providers, patients and insurance companies; displays basic knowledge of insurance verification processes; problem solving; organizational and time management skills; customer service oriented; skills in maintaining information as highly confidential, and strong computer skills. Must be able to multitask and meet deadlines.

SHIFT:  Monday through Friday, 8:00 a.m. to 5:00 p.m.

BENEFITS

We offer competitive salary and comprehensive benefit package including medical, dental, and life insurance, retirement and 457 plan, other voluntary benefits, vacation, employee choice days, sick time off and holidays.  https://mhmrcv.org/wp-content/uploads/2024/04/Employee-Benefits-Sheet-05-2024.pdf

APPLICATION PROCEDURES 

All applicants applying for positions at MHMRCV, please select "Apply On Company Site", then follow the steps and attach resume. 

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