College Success Manager (CT/RI), KIPP Forward

Company Description

About KIPP NYC
KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful and rigorous schools in pursuit of a more just world. In 1995 we started our first middle school, KIPP Academy, in the Bronx, with a vision that every child grows up free to create the future they want for themselves and their communities. Today, our network consists of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive program to support our students and alumni in choosing and preparing for the educational and career paths that fit their goals and sense of purpose. KIPP NYC currently serves more than 12,000 students and alumni, has a staff of more than 1,000 (8% of whom are alumni), and continues to grow!

About KIPP Forward Postsecondary Success Collaborative

KIPP Forward works with graduates of KIPP, Achievement First, and a growing number of other select high school-serving organizations, to empower them for success in college and their careers. Our program model was formulated utilizing a design thinking approach with our alumni, as well as research of the most effective Comprehensive Approach to Student Success (CASS) and career readiness programs.  Utilizing breakthrough college and career strategies, we aim to:

• Help more students from low-income families persist in and graduate from college​ or secure a credential in an in-demand industry

• Help all – those with a BA or a credential – transition to a strong first job and improve pathways to economic mobility

Job Description

Location: This position is based in Connecticut, with 60% of time spent working remotely, 30% traveling to high school and college campuses in Connecticut and Rhode Island (with potential to expand to Massachusetts in future years), and 10% traveling to our NYC central office.

Position Overview

As an essential member of the College Success Team, the College Success Manager closely manages a team of College Success Fellows towards ambitious engagement, advising, and persistence goals for their caseload of students. College Success Fellows are partner organization alumni and recent college graduates who are hired for two year commitments to advise a caseload of approximately 125-150 students through their first two years of college. College Success Fellows are assigned to specific campuses and are expected to spend the majority of their time on campus visiting with their advisees. College Success Managers train, travel and check in regularly with Fellows, both individually and as a subteam. College Success Managers report directly to either the Associate Director or Director of College Success.  

Duties and Responsibilities

• Manage a team of 4-8 College Success Fellows through regular one-on-one in-person and/or virtual meetings, team meetings, and live coaching sessions to deliver high impact advisement around critical monthly milestones and meet ambitious goals such as advising session completion, campus visit completion, benchmark assessment completion, financial aid completion, scheduling and degree audit analysis, transcript and survey collection, and summer term registration.
• Travel to visit Fellows on their campuses (at least once per month per Fellow during September –mid-November and late Jan – early May) and in emergency situations when school is in session; utilize technology to communicate virtually when not on-site with them.
• Assist with developing and delivering the summer training program for Fellows and regular professional development days.
• Continually progress monitor and assess engagement, benchmark, transcript, and enrollment data to determine persistence threats and create support plans with your Fellows.
• Progress monitor in a time-sensitive manner towards all goals and backwards plan with Fellows in order to meet goals, through regular review of their data, individual check-ins, Midyear and End of Year Reviews, and Performance Improvement Plans as needed.
• Connect Fellows to necessary tools and resources to increase college persistence.
• Work with our Career Services Team and progress monitor College Success Fellows career specific goals as they execute on our Wayfinders Career Program, which involves helping students, particularly in sophomore year, build career awareness and readiness skills and gain career exposure opportunities. 
• Serve as liaison with the Associate Directors of Coll