Delivery Director

Be part of something revolutionary

At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we’ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.
 

About the role:

We are seeking a driven and strategic Delivery Director to create and manage an overall project plan including budget, schedule and resources for one or more o9 engagements. You will monitor and report progress and changes against the plan, ensure a successful implementation by motivating and directing a cross-functional project team comprising software vendors, customers, o9 and partners, and act as primary interface with the client regarding deliverables, changes, and sign-off on status.  

What you’ll be doing:

• Manage all aspects of the project including budget, timeline, and scope

• Proactively communicate any changes to the budget, timeline and scope

• Creates and execute project plan

• Revises project plan as appropriate to meet changing needs and requirements

• Identifies project resource requirements

• Provide regular project communication and status reporting

• Manages day-to-day operational aspects of a project including on-boarding, roll-off, compliance with all policies and procedure, security, travel expenses

• Review invoices and ensure they are accurate and paid in a timely manner

• Establishes strong relationship with the customer across all departments

• Manage scope and make trade-off recommendations between scope, timeline and budget

• Ensure the right focus and balance between tactical and strategic objectives of the project

• Track deliverables and ensure sign-off from all agreed upon stakeholders

• Document, monitor and mitigate risk related to all aspects of the project including scope, timelines, user acceptance, user adoption and business value

• Work closely with the entire program team (customer, vendor, partner and o9) to create, monitor and resolve project and people issues

• Manage project quality and assist with periodic project quality reviews

• Work towards enhancing customer’s perception of value that o9 brings to the table

• Explore new business opportunities and develop them in close partnership with o9 Client Manager

• Manage project escalations in a timely and effective manner

• Generates Statements of Work and customer proposal documents for any incremental work

• Conducts performance reviews and provide guidance, feedback, coaching, mentoring and developmental experiences to junior members of the team

• Assesses project performance and document lessons learned to increase institutional knowledge.

• Ensures project team adheres to o9 methodologies and quality standards

What you’ll have…

• Education: Bachelor’s or higher degree in supply chain, operations research, industrial engineering, production engineering, or a related field of study; Masters Preferred

• Experience:

  • 12 or more years of professional experience managing supply chain transformation initiatives and client relationships

  • 12 or more years of relevant project management experience

• Skills: 

  • Knowledge of the planning process in the retail industry particularly in customer-facing supply chain solutions with a global brand

  • Experience with enterprise application deployment (e.g.  SAS, Oracle, SAP, JDA)

  • Strong presentation, negotiation, and communication skills

This position at o9 Solutions has an annual salary range of $171,360.00 - $258,060.00. Additionally, y