Security Professional - Retail Mall Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Professional - Retail Mall Patrol in New Castle, DE, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol retail locations, helping to deter security-related incidents while providing outstanding customer service. Your presence and regular patrols contribute to a welcoming environment for visitors and staff. This is a driving post, so you will be responsible for patrolling the premises in a vehicle as needed. Join a team that values agility, reliability, and innovation, and experience a caring culture that puts people first while working together with integrity.

Position Type: Part Time

Pay Rate: $18.72 / Hour

Job Schedule:

DayTimeTue01:00 PM - 10:00 PMWed01:00 PM - 10:00 PMThur01:00 PM - 10:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner within the retail location.
• Conduct regular and random patrols around the retail environment and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any unusual activity or security-related concerns to the appropriate personnel.
• Assist with access control and monitor entry and exit points as required by site-specific policies.
• Support loss prevention efforts by maintaining a visible presence and reporting suspicious behavior.
• Work collaboratively with store staff and management to address security-related needs and concerns.
• Maintain detailed and accurate records of daily activities, incidents, and observations as required by Allied Universal and site procedures.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• A Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join U